The Library Supervisor, CMEve (Circulation Manager Evenings, aka in general: “Circulation Manager”), is the only staff member in the building for all of Sunday through Thursday evenings; using sound judgment, this person must address all regular operational activities, problems, incidents, and emergencies that arise. Primarily responsible for the daily auditing, transaction, and collection management of the Automated Storage and Retrieval System (ASRS). In concert with all other Circulation Managers, this manager provides the following: provide and support services normally delivered at the Circulation and Media Desks (i.e., including collection management, equipment reservations, copy machine services, and routine shelving); supervise circulation student assistants; communicate with supervisor and co-workers regarding problems, policies, and procedures; and complete special projects as assigned.

Major Responsibilities:

• Lead daily management of library services and facilities during shift (includes closing the building), assist and provide patron access to collections and resources
• Resolve customer service issues in a positive, productive manner.
• The sole staff member in the building from 4:45-1:15 a.m., Sunday-Thursday during the academic year; address all problems, incidents, and emergencies that arise.
• The position is also primarily responsible for the daily auditing, transaction, and collection management of the Automated Storage and Retrieval System (ASRS).
• Train, supervise, and evaluate student assistants in their work of assisting patrons in using the library and providing front-line Circulation or Media Desk transactions.
• Work in concert with all other student support services in the CCLIR (Information Technology, Academic Success Center, Writing Center, Access & Accommodations) regarding services, scheduling, and programming.
• Run library system reports in the library catalog (patron information database, patron-related financial, collection management) and in the ASRS (collection and operational).
• Participate in Library and campus committees and task forces as requested, such as Campus Scheduling and Scholarly Communications.
• Function as a primary public contact person for all who use the Christopher Center building and resources, including referral knowledge for other building occupants, activities, and services.
• Assist with other library services when/as directed (e.g., interlibrary loan material processing)
• Interact in proactive and productive ways with other campus support services, such as Information Technology, VUPD, Human Resources, and Student Affairs.
• Work closely with the University’s Scheduling and related activities departments.
• Create and update departmental policies, procedures, and manuals as needed.

Required Knowledge and Skills:

• Bachelor's degree or some college education
• Three years of experience in positions with management and supervisory duties in a public setting
• Very strong customer service orientation
• Excellent oral and written communication skills
• Ability to interact and communicate with clarity, discretion, and courtesy to supervisors, co-workers, the University community, and the public
• Time management and organizational skills
• Ability to prioritize multiple workflows
• Problem solving and good reasoning skills
• Detail-oriented
• Ability to maintain accurate records
• Ability to make informed, on-the-spot decisions and possess flexibility for working in a collegial, team-based environment
• Excellent computer skills
• Familiarity with MS Office Suite
• Physically able to lift and shelve books: must be able to retrieve and transport library materials from shelves, which requires lifting, bending, and stooping.

Preferred Qualifications:

• Experience working in a library
• Experience with library automated systems, and/or classroom technology or audio-visual equipment.

Successful applicants will demonstrate a commitment to cultural diversity and the ability to work with individuals or groups from diverse backgrounds.

All offers of employment with Valparaiso University are contingent upon clear results of a thorough background check. Background checks may include criminal history, motor vehicle reports, prior employment verification, and personal/professional references. If applicable to the position, background checks will also include credit history. Background checks will be conducted on all final candidates for employment.

Valparaiso University requires all employees to be vaccinated against COVID-19 or apply for and receive a qualified exemption within two weeks of the employment start date.

To be considered for this position you must upload:

• Cover letter
• Resume
• List of 3 professional references
• Answer all the application questions

Please address cover letter to:

Ruth Connell, Director of Access Services

Valparaiso University

Valparaiso, IN 46383