Job description
Carpenter & Zuckerman is looking to add a Lien Specialist to our Lien's Department. Lien Specialists assist in the final stages of case closure and liaise between legal staff and clients. Lien Specialists are responsible for reducing medical bills and liens with healthcare providers and insurance carriers. They play a pivotal role in the client experience. They should be familiar with the liens process, current negotiating practices, and be detail oriented.
Duties and Responsibilities:
- Assemble, organize, and itemize client medical bills.
- Submit and obtain liens from: Medi-Cal; Medicare; Kaiser (The Rawlings Company) etc.
- Negotiate med pay reimbursement claims/waivers as well as sub-out attorney liens
- Draft Lien Reduction acceptance letters
- Be able to identify liens from: emergency medical treatment; hospitals; ambulances; collection agencies; chiropractors; and medical doctors
- Correspond with clients and creditors over the phone and through email
- Work both independently and as a member of a team
Education:
- High school or equivalent (Preferred)
Experience:
- At least one year of Lien Negotiation experience at a personal injury law firm.
- Medical billing: 1 year (Preferred)
- Customer service: 2 years (Preferred)
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