Job description
Overview:
Why PrimeLending?
Under the direction of the Branch Manager, Operations Manager and/or Processing Supervisor, evaluates all information supplied on the mortgage loan application, verifies the validity of the information and assembles a completely documented file to Underwriting and Closing. Acts as the primary liaison between the loan officer, loan officer assistant, realtors, builders and the customer(s).
Responsibilities:
- Maintains knowledge of all policies and modifications to the guidelines and standards of the company, federal housing programs, investors, and private mortgage insurers.
- Maintains and updates loan application information within loan origination software and other applications.
- As applicable, orders appraisals, title, survey, verifications, and any other items required for loan approval; conducts regular follow-ups with outside sources regarding outstanding documents.
- Verifies the data collected, analyzes, and decides whether it meets guidelines or if other documentation is needed; documents communication through the conversation log; ensures loan application is in compliance with underwriting, investor, RESPA, and HMDA guidelines.
- Calculates income, reviews assets and liabilities.
- Reviews all disclosures for completeness and compliance.
- Completes final evaluation and analysis of completed application packages and submits eligible files specifying any applicable conditions.
- Monitors rate lock information for data integrity and expiration dates; communicates discrepancies to the Loan Officer.
- May maintain accurate pipeline to ensure proper projections, closings, and regulatory compliance with Company, Federal, and State standards.
- May prepare, when applicable, “Declination Letters.” Ensures accurate disclosure of the reason(s) for the adverse action as soon as it is determined that applicants do not qualify.
- May schedule closing appointments with respective parties (i.e. title companies, closing attorneys, corporate closing department and customers etc.) Meets customer service standards as outlined by management.
- May facilitate training of junior or newly hired processors regarding specific Prime operations including file flow, loan origination software, and other applications.
- Updates loan officer, loan officer assistant, realtors, builders and customers on loan status.
- Maintains communication with customers throughout the loan process, assisting them with any questions and notifying them of any additional requirements.
- Other functions as needed.
- High school diploma or equivalent.
- Minimum of 1 year mortgage banking experience as a processor or junior processor, required.
- Must have working knowledge of Fannie Mae/Freddie Mac and FHA/VA policies and guidelines, as well as, Regulatory Mortgage Compliance, state, federal, local government, private investors and insurers.
- Must have working knowledge, or the ability to learn all operating systems and possess the ability to facilitate training.
- Proficient in Excel, Word, Outlook, with the ability to learn other mortgage-related programs.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- Demonstrated ability to interact effectively with branch, regional and corporate personnel, as well as realtors, sales agents, builders, appraisers, title companies, etc.
- Demonstrated judgment and decision making ability.
- Must be available to work all regularly scheduled hours; arriving at scheduled reporting time and at the prescribed time after any breaks or lunch periods.
- Must be able to work overtime, as required.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
Since its inception in 1986, PrimeLending has remained laser-focused on guiding homeowners through financing the purchase, renovate, or refinance of a home. With approximately 1,250 loan officers located in branches throughout the U.S., PrimeLending lends in all 50 states and the District of Columbia. Offering more than 400 loan products, including 15 renovation loan solutions, the company provides an unmatched array of options capable of serving the needs of a wide range of customers.
PrimeLending’s culture is built around one simple belief – investing in their talented, dedicated employees. They offer a competitive compensation/benefits package and a fun, professional culture and work environment… the people are fantastic! PrimeLending consistently ranks on Fortune’s Best Workplaces lists as well as the Dallas Morning News Top Employers list. PrimeLending is led by a strong, experienced executive leadership team, and is a stable, well-capitalized organization that is poised for continuous growth and expansion.
Why PrimeLending?
- We offer a competitive compensation/benefits package and a fun, professional culture and work environment… the people are fantastic!
- National Mortgage Company founded in 1986 and headquartered in Dallas, Texas
- A subsidiary of PlainsCapital Bank, PrimeLending is owned by a financially strong public parent company, Hilltop Holdings (NYSE: HTH)
- #23 in Best Workplaces in Financial Services & Insurance™ 2021, Fortune and Great Place To Work
- #24 in Best Workplaces in Texas™ 2021, Fortune and Great Place To Work
- #16 in Fortune Best Workplaces for Women™ 2020, Fortune and Great Place To Work
- #29 in Fortune Best Workplaces for Millennials™ 2021, Fortune and Great Place To Work
- #33 in Great Place to Work's Best Workplaces for Parents™ 2020, Great Place To Work
- #6 Top 100 Places to Work 2020, Dallas Morning News Top Workplaces
- 97% of Employees say “it’s a great place to work” compared to 59% at typical U.S.-based companies, 2020 Great Place to Work
- 2020 Community Champion, MBA Foundation
- 10th in top retail volume, Scotsman Guide 2020
- 16th in top overall volume, Scotsman Guide 2020
- 2021 Best-in-Class Lender Award - Online Tools, MortgageSATTM
- 2021 Best-in-Class Lender Award - Application Process, MortgageSATTM
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