Location Support Specialist

Full Time
Germantown, WI 53022
Posted
Job description

TestEquity is the leading US distributor of Test & Measurement Equipment and electronics production supplies to the Electronics Manufacturing industry. At TestEquity, our customers are in good company. We partner with the best, so our customers have the right products allowing them to be more innovative, test ideas and solutions, or get tools to just get it done. TestEquity is committed to providing leading products and solutions coupled with top-level supply chain and distribution services to ensure our customers have the essential products they need when they need them.

The Location Support Specialist is a customer facing team member who provides superior service by stocking and managing vendor managed inventory on site at various locations. The Location Support Specialist also ensures that the vendor managed inventory areas are clean, safe, organized, and labeled correctly and that the physical inventory levels are reflected accurately in our vendor managed inventory software.

This is a Part Time position of approximately 14 hours per week. Hourly Rate: $20
Work schedule as follows: Mondays & Wednesday: 9:00 AM – 3:00 PM, Office Hours (Up to 2 Hours on Non-Scheduled Days)
Position Location: Southern WI area
**$500 Sign-on Bonus**
Essential Duties:

  • Receives and Stocks weekly and emergency replenishment shipments
  • Inspects weekly replenishment shipments to ensure correct quantities and products have arrived on site
  • Completes inventory cycle counts on a weekly or quarterly basis to ensure accurate inventory levels are reflected in our vendor managed inventory software
  • Maintains vendor managed inventory areas are clean, safe, organized, and labeled accurately according to company standards
  • Resolves on-site customer issues promptly and accurately in a manner that will retain and promote customer loyalty
  • Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve issues that arise on-site
  • Effectively and efficiently interacts with customers (face to face) to discuss their on-site needs and forwards these needs to the sales team to fulfill
  • Communicates regularly with the sales team and customer as needed
  • Takes personal ownership for meeting established individual and team metrics and company standards
  • Completes administrative tasks on non-scheduled stock days (Up to 2 hours per week)

Qualifications
Qualifications:
High school degree
Core Competencies:

  • Must be at least 18 years old
  • Effective communicator, comfortable interacting with customers and the sales team in a professional manner in person, over the phone, and email
  • Must be computer literate and able navigate required software programs including Microsoft Teams, Microsoft Outlook, and Storeroom
  • Professional in appearance, attitude, and action.
  • Must pass a background clearance and drug screening
  • Customer Service and Stockroom Experience preferred
  • Must have mode of transportation
  • Physical Demands:
  • Standing for long periods of time
  • Reaching, pushing, pulling, and grasping
  • Lifting and moving boxes up to 30 lbs. unassisted
  • Disclaimer: This is a general description of the principal job responsibilities. It is not meant to be comprehensive. Roles may be refined and/or additional responsibilities may be assigned, depending on temporary or permanent business changes/needs.

TestEquity LLC is an Equal Opportunity Employer

Job Type: Part-time

Pay: $20.00 per hour

Benefits:

  • 401(k)

Schedule:

  • Day shift

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