Overview

We are a leading global provider of high-quality biological specimens and value-added services. By combining technical expertise, exceptional customer service, and unparalleled access to biological specimens. Our mission is to provide high quality biological tissues, fluids, cell products, and services to our customers to further pharmaceutical research focused on bettering lives.

Our global team is made up of a diverse group of professionals committed to serving the needs of our 30,000 clients around the globe. Our culture’s core values consist of respect, integrity, accountability, communication, and quality. We operate in a fast-paced environment that, while in operation for over 30 years, maintains an entrepreneurial spirit and a “can do” attitude.

Job Description

The Logistics Coordinator will be responsible for performing a variety of logistics and inventory tracking duties. Primary focus of this position is managing incoming and outgoing shipments of products, fulfillment of kit supplies for our supply chain sites, and pulling of inventory for customer and lab orders at our offices in Detroit, MI location.

Job Responsibilities

• Receive, manifest, and upload data for all incoming and outgoing shipments
• Package and ship all outgoing shipments
• Ensure all incoming and outgoing shipments meet specifications – including requirements of temperature sensitive product and dangerous goods
• Communicate with Order Management and Customer Service on a daily basis to determine special shipment needs with daily orders and pull & ships
• Determines method of shipment, utilizing knowledge of shipping procedures, routes, and rates
• Follow and create processes according to standard operating procedures
• Utilize internal software applications as well as courier software for proper tracking of all inbound and outbound shipments
• Arrange US Customs clearance and delivery details for all incoming and outgoing shipments
• Prepare US export documents
• Troubleshoot shipment delays
• Communicate shipment discrepancies internally immediately and track and report regularly on shipping metrics
• Ensure fulfillment of consumable supplies to all procurement sites per product specifications
• Pull customer orders for customer shipment or lab service per Order Management pull request
• Cross train in all logistics areas (pull and ships, receiving, etc.)
• Other duties as assigned

This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet our on-going needs.

Job Requirements

• Prior shipping & receiving experience, and logistics preferred
• Strong proficiency with Word and Outlook, and Excel
• Experience with an ERP system (inventory and order preparation software) a plus
• Excellent written and verbal communication skills
• Interpersonal skills
• Organizational skills and attention to detail
• Problem solving skills
• Ability to quickly learn computer programs with multiple applications and data entries

Attributes

• Independent and assertive nature
• Strong relationship builder
• Able to follow directions and pay strong attention to detail

PHYSICAL DEMANDS:

• Must be able to lift maximum of 60 pounds
• Must be able to work in a standing position for a maximum of 60 minutes · Be able to work on computer keyboard for extended periods

WORKING CONDITIONS:

• Contact with dry ice for extended periods of time
• Regular work in liquid nitrogen vapor phase freezers (-180º Celsius)
• May be required to handle biohazardous waste and coordinate pick up and removal
• HepB vaccination and TB bacteria testing is required (others as recommended)
• Other forms of proof immunization or waiver is acceptable

We offer a comprehensive benefit package for eligible team members including medical, dental, vision, short-term/long-term disability, life insurance, hospital indemnity and accident insurance. We also offer a generous retirement plan with a company match. Eligible employees also enjoy competitive time-off policies. We are a collaborative environment that promotes growth from within. Enjoy company-sponsored events for the entire team!

We can’t wait to work with you!

We are an equal opportunity employer.