Job description
Job Summary:
The Care Manager is a remote-based medical case management position with emphasis on early intervention, return to work planning, coordination of quality medical care on claims involving disability and medical treatment. Assessment and intervention, including psychosocial factors, for catastrophic and complex cases on workers' compensation injuries. Responsible for ensuring that employees receive appropriate treatment and/or assist claim examiners in managing medical treatment to an appropriate resolution.
- Manage an assigned caseload of medical workers’ compensation case.
- Empower the employee with the tools to make informed decisions on their treatment options and set recovery expectations.
- This position will be responsible for evaluating factors requiring judgment and problem-solving; promote return to work.
- Work productively and in cooperation with internal and external personnel on a consistent basis.
- Educate claims examiners and human resource staff on medical issues.
- Team work for claims resolution.
- Ability to apply for professional licenses in assigned states as required.
- Pursues self-development and effective relationships with others by organizing resources and information; seeking performance feedback; adapting to and learning from change, difficulties, and feedback.
- Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; displays high level of effort and commitment towards performing work and demonstrates responsible behavior.
- Bachelor’s degree in Nursing and 1 year clinical experience OR Associate degree and 5 years’ experience in a clinical position
- 3+ years’ experience as a Case Manager or Utilization Review Nurse in worker’s compensation
- Strong communications skills along with the ability to work well cross- functionally within the company, medical providers and third-party vendors
- 3+ years’ experience required with Nurse Case Management Software, along with Microsoft Office
- Unrestricted RN license in home state
- CCM, CRRN, CDMS, COHN or certification eligible
- Demonstrated experience in crisis management, coaching, educating and negotiating
About Lowe’s:
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe’s and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
EEO Statement
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.Pay Range for Colorado, New York, and New Jersey : $54,800.00 - $91,300.00 annually
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Pay Range for Colorado, New York, and New Jersey : $54,800.00 - $91,300.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
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