Job description

Maintenance Tenant Services Associate

Hankin Apartment's strategy has been, and will always be, to build and manage our own properties for the long term and, as such, we are committed to ensuring that all of our communities are maintained at the highest level possible. Along with our dedication to delivering top-quality residential living spaces at all price points, we strive to provide unique living experiences for all of our residents.

Hankin Apartments communities are positioned in highly desirable locations within Chester County, adjacent to shopping centers, dining establishments, town centers, parks and recreation, and accessible from major highways.

What will you do? As a Maintenance Tenant Services Associate, you will be highly motivated, well skilled in many trades, and able to deliver a superior customer service experience. We have two openings - at our New Kent community in West Chester and Claremont community in Exton, PA.

Job responsibilities include:

· Adhering to standards set forth by Tenant Services Manager

· General maintenance of the apartment community buildings and units

· Work closely with team members and contractors to complete unit turnovers

· Respond to all maintenance requests within 1 business day

· Assist the Tenant Services Manager with completion of the quarterly preventive maintenance inspections.

· Ensure the condition of the Community is clean and safe, cleared of any debris

· Maintain a positive and professional attitude with internal and external customers

· Provide “on-call” coverage to answer questions and/or respond to emergency situations once every fourteen weeks.

· Communicate with Tenant Services Manager and the Leasing team daily regarding any outstanding issues related to open work orders. Comply with the Company's operating and safety policies and procedures

Applicant Requirements:

· Minimum 2 years’ experience as a Maintenance Technician, preferably in
Property Management

· General knowledge of carpentry, electrical, plumbing, HVAC, appliance repair,
painting, tile and flooring work

· Certified Apartment Maintenance Technician (CAMT) certification preferred.

- Knowledge of risk management, OSHA and MSDA.

- Experience with industry software systems, Yardi is a plus and Microsoft
Office.

Hankin Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• On call

Supplemental pay types:

• Bonus pay
• Commission pay

Experience:

• Maintenance: 2 years (Preferred)

Work Location: One location

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