Aquarion Water Company is the public water supply company for more than 700,000 people in 58 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S. Based in Bridgeport, CT, it has been in the public water supply business since 1857. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices. Aquarion Water Company is a wholly-owned subsidiary of Eversource.

The Manager, Distribution is responsible for managing the operation of Aquarion Water Company’s Distribution Department, which is responsible for the operation and maintenance of nearly 3,000 miles of water main (and appurtenances) in Aquarion’s Eastern, Western, and Central (E/W/C) Divisions in the state of Connecticut. The manager sets goals for the department; plans and schedules work, performs resource planning, develops and implements technical work plans, communicates with both internal and external stakeholders, ensures proper documentation of activities, monitors and makes adjustment for productivity and quality, reports on departmental performance, develops, monitors, and controls budgets/spending, ensures proper training for staff, and ensures work is performed in a safe manner at all times. Duties and responsibilities include emergency standby duty during non-business hours on a rotating basis.

PRINCIPAL RESPONSIBILITIES & ACTIVITIES:

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  Ensures that employees are provided with, and maintain a progressive occupational health and safety program, in accordance with Company policy. This includes ensuring that defined safety practices are followed, identifying safety risks, and developing approaches to mitigate those safety risks.
• Sets goals for the department and manages resources (employees, contractors, operating budget, and capital budget) to achieve those goals.
• Will assume the role of Chief Operator with the Connecticut Department of Public Health for all distribution systems in the E/W/C area of responsibility.
• Directs the communications with external stakeholders (e.g. customers, public officials, and local DPW staff), and internal stakeholders (e.g. Customer Service, Engineering & Planning) for both planned and emergency activities.
• Develops and implements preventive maintenance programs, including for leak survey, valve maintenance, hydrant maintenance, and flushing. This includes developing goals, schedules, resource plans, technical work plans, and communication plans.
• Develops and implements processes and systems, and manages staff and contractors, for emergency response, most critically for response to main breaks and service line leaks.
• Provides guidance to the lead field technician for coordination of daily work activities of staff. Provides guidance to the dispatch staff for coordination of daily work activities.

A Bachelor of Science degree in Engineering, Construction, Business Management, or equivalent is required. A minimum of 7 years experience in the utility environment along with a commitment to obtaining a Connecticut Department of Public Health Class III Distribution System Operator certificate within 18 months of accepting this position. Excellent communications, technical, teamwork and labor relations skills are also required.

Job is classified as an exempt position with an annual salary range of $95,200 to $119,000.

Aquarion requires all new employees to be fully vaccinated for COVID-19 by their first day of employment. If you have any concerns regarding compliance with this requirement, you will need to discuss your concerns with Aquarion’s HR department after a decision has been made about whether or not to make you a conditional offer of employment. Aquarion does not require applicants to discuss vaccination status prior to receipt of a conditional offer of employment and complies with all applicable laws requiring reasonable accommodation.

Aquarion Water Company is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, military or veteran status, or any other legally protected status in accordance with applicable federal, state and local laws.