Responsible for the design, build, testing, and roll-out of the electronic health record applications and PACS system for Cardiovascular Services. Provides day-to-day operations of the applications. Collaborates with leadership to ensure the application modules align with the functional need of the organization.

• Responsible for the overall direction, coordination, and evaluation within areas as assigned. Assigned areas include Cardiovascular I.T. System, CS PACS, and increasing volume of CV modalities requiring I.T. integration.

• Manages the overall operations in accordance with hospital administered policies, departmental standards, and governmental regulations, providing the highest level of customer service.
• Provides administrative and financial accountability for planning, managing, staffing, coordinating, and controlling functions, and activities, delegating authority, as necessary. Develops and aligns goals with the organization’s strategic plans.
• Oversees various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations, and other related activities.
• Utilizes performance management expertise to facilitate the achievement of department goals. Holds staff accountable for adherence to organizational and departmental policies.
• Prepares detailed presentation of systems and applications designs, pricing, and analysis for day-to-day operations as well as projects and expansion.
• Oversees vendor relationships.
• Evaluates existing systems, identify deficiencies, and make performance recommendations.
• Performs analysis and capacity planning and assessments for organizational systems and applications to meet corporate objectives.
• Participates in ongoing support and maintenance of existing systems and applications. Perform after-hours maintenance as required.
• Creates and maintains detailed project plans, scope of work, and technical documentation within assigned areas.
• Provides research, assessment, and implementation of new technologies, hardware, and software to advance the applications and services rendered by the organization.
• Develops and recommends strategies from growth, security, and functional enhancements.
• Serves as the first line of escalation for all identified issues within assigned area.
• Develops and manages to a set of meaningful metrics that demonstrate the efficiency and effectiveness of the team on a monthly, quarterly, and annual basis.
• Responsible for coordinating aspects of planning, system testing, design, development, implementation, maintenance, and evaluations of assigned systems.
• Manages the support resources and processes for assigned applications to ensure that software/interface issues are addressed on a timely basis and that all enhancements and new release are implemented based upon priority and vendor support windows.
• Provides on-call coverage as deemed appropriate by departmental leadership.
• Participates in Disaster Recovery planning, implementation, and testing.

• Minimum of a Bachelors Degree in Business, Technology, or related field. Prefer a Masters Degree in Business, Technology, or related field.
• Minimum of 5 years of relevant IT or Healthcare experience in assigned area required. Supervisory experience preferred.
• Must have experience building and maintaining CVIS systems prefer experience with Syngo Dynamics, Syngo Vibe IBM PACS, Epiphany and/or Epic Cupid.

• Certification: Epic Cupid certification(s)/accreditation(s) and successful third-party vendor course completion for assigned scope of responsibilities must be successfully obtained. If you fail to obtain your certification(s)/accreditation(s) within the allowed time frame or do not maintain the appropriate certification(s)/accreditation(s) for your position, you will have 30 days to successfully secure another position within NCH; otherwise, your employment with NCH will be terminated.

• Excellent verbal and written communication skills.
• Ability to solve complex problems in a timely manner.
• Accurate with good attention to detail.
• Ability to work under own initiative / self-motivated.
• Experience working in a large cross-functional team environment.
• Experience with information technology optimization.
• Must have the ability to work nights and weekends as needed to support the business.
• Must understand testing methodologies.
• Must have experience working as an intermediary between technical and non-technical teams.
• Proficient in the Microsoft Office Suite (Word, Excel, PowerPoint, OneNote, Outlook, Visio).