Position Summary:

Assists the System Director, Security in maintaining a safe and secure environment by providing appropriate security coverage for patients, visitors and staff in addition to protecting the physical property of CCMC, North Campus and its surrounding properties.

Performs duties in support of the CHS mission to ensure the highest quality of patient care in an economically sound and efficient manner.

• Oversees and supervises all security personnel on site, ensuring that all duties are performed in accordance with Security Policies and Procedures.

• Develops weekly scheduling of security personnel relative to his/her shift, ensuring adequate coverage on all posts.

• Reviews time cards/payroll of vendor staff and ensures accuracy of such. Submits vendor payroll to System Director, Security for approval.

• Distributes copies of all Security Reports to appropriate administrative personnel daily. Meets with staff upon start of shift and apprises staff of any security concerns and occurrences on prior shift and/or directives from the System Director, Security.

• Responds to requests for assistance from staff promptly, courteously and in accordance with Security Policies and Procedures. Such requests may include assistance with patient restraint and unlocking doors.

• Communicates security concerns to System Director, Security and responds to calls on radio in accordance with Security Policies and Procedures. Notifies law enforcement agencies as appropriate. Communicates instructions and/or orders to security personnel via two-way portable radio.

• Reports any vehicle or equipment deficiencies and/or malfunctions to System Director, Security immediately. Makes recommendations to System Director, Security regarding replacement of uniforms, equipment and materials used by the Security department in a timely manner.

• Enforces all CHS regulations prohibiting drinking, eating and smoking in unauthorized areas in a consistent, courteous and professional manner.

• Investigates all complaints received and submits reports of such prior to end of shift.

• Attends Security Training Program and Security Supervisory Training Program on an annual basis. Successfully completes both training programs as evidenced by passing grades on both training exams.

• Completes all annual staff performance appraisal forms, completes by due date. Meets with staff members on an ongoing basis to review performance and provide feedback, guidance and instruction needed.

• Participates in communicating policies and procedures for the department to provide guidelines for operations including protocols, performance criteria, integration of services. Demonstrated by a complete and current Policy and Procedure Manual, minutes, and other records.

Education and Training:

Bachelor’s Degree in Business, Law Enforcement or related field preferred

Experience:

8 years of security experience, police experience or equivalent work experience required. Specific experience in hospital security preferred. 5 or more years of supervisory experience preferred.

Registration, Licensure and/or Certification:

Must possess a valid driver's license.