Connected Commerce is a new and innovative line of business, dynamically designed to expand Chase's business ventures beyond core financial services. Connected Commerce creates appealing experiences at inflection points earlier in the purchasing journey. Customers are connected to numerous partner brand and benefits, offering a compelling end-to-end experience, unmatched value, and a proactive way to make the most of their money. Chase Offers & Shopping, part of Connected Commerce, is dedicated to driving measurable outcomes for brands and real benefits for our customers.Our digital media solutions leverage our strong merchant relationships, our 65M customer base, and industry leading customer insights to find, attract, and engage intended audiences throughtheir purchasejourneys .

In this role, you will help set the brand voice and style guide for a new media offering within Chase Offers & Shopping. You will craft engaging, useful content to help attract new customers and retain the ones already within our ecosystem. You'll work across various departments such as Marketing, Sales, Product and more to ensure marketing copy is consistent and clear, and always relevant. We're looking for a candidate with strong experience in writing for a B2B audience, who will quickly learn about our business and can create compelling content that empowers and delights customers.

Job Responsibilities

• Demonstrate your experience and knowledge in the field through your delivery of well-crafted copy that benefits our customers and business. You will also go one step further, proactively seeking areas for improvement, by collaborating across teams to find solutions
• Write engaging, strategic content across web, campaign and communications - one day you may be working on creating engaging web copy, the next may be putting together an important communication to go out to our customers, the next helping a colleague hone their copy
• Designing content that can be effectively reused in a way that's measurable, consistent, and above all else, beneficial for our customers
• Work with Marketing, Sales, Product and Brand to ensure content is accurate, clear, consistent and contextually relevant
• Create scroll-stopping, useful content that will attract, retain and inform our customers

Required Qualifications, Capabilities and Skills

• 5+ years of writing experience in the fields of marketing, communications, and websites, with a portfolio that reflects such work
• You are used to working within brand style guides to ensure consistency of content across a business
• You thrive in a fast-paced environment with frequent changes and you have a strong track record of adapting to change
• You enjoy demystifying complex jargon and language into something everyone can understand while balancing business and customer needs
• You know the importance of creating consistent experiences and the role of content in shaping value propositions
• Understanding what is practical and what causes problems, you can form proposals around these constraints and opportunities
• Experience writing content for B2B audiences

Preferred Qualifications, Capabilities and Skills

• Bachelor's Degree in Communications, English, Journalism, Creative Writing, Human Centered Design or other area(s) of relevant focus
• Relevant experience working in media, banking or the financial industry

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
New York,NY $85,500.00 - $130,000.00 / year