Job description

About Lake Nona Wave Hotel

Celebrated as ‘the Living Room of Lake Nona,’ Wave Hotel opened in December 2021. Our luxury lifestyle hotel is the very heart of one of the most innovative communities in the country. Infusing intuitive technology, access to unique wellness programs and truly inspired restaurant and bar concepts Lake Nona Wave Hotel is an unexpected destination for guests from around the World. Discover a different side to Orlando that is anything but make believe.

About CoralTree Hospitality

Our team members are the true soul of our company. We think differently. About travel, but also about the ways in which we deliver on our promise to engage, delight, awaken and challenge our team members as well as our guests. We are deeply committed to the foundation of core values that molds our interactions with everyone we encounter – our guests, our clients, our team, and our communities. We create engaging, impactful environments that connect people and place, awaken the spirit, and allow team members with talent, integrity, and heart to thrive. We believe our team members are the true soul of our company. We invite you to join us on this journey.

Job Overview:

Working in close tandem with the Director of Sales and Marketing this position focuses on creating, maintaining and improving the customer image of Wave Hotel through various media channels including traditional media, social media and digital media. Leveraging marketing programs at the property and market level ensuring marketing efforts are effectively integrated with selling efforts for the hotel. This position monitors relevant national marketing programs, channels, platforms, and initiatives.

Essential Functions:

· Develops and implements property and market-based initiatives to drive awareness of the hotel primarily our guest rooms, restaurants and bars and meetings and events as well as promoting the wider destination of Lake Nona.

· Manages, develops and maintains active presence across all hotel social media channels

· Develops email newsletters to share current messages with segmented audiences

· Works closely with all departments in particular sales and catering on graphic design projects to support sales efforts

· Works closely with agency partners to support digital marketing, email, print and PR activations

· Participates in hotel events and creates content to further promote future opportunities

· Works with people services on recruitment and retention campaigns

Qualifications:

· Eye for style, design and detail

· Strong graphic design skills with knowledge of video editing, Adobe and Canva

· Strong understanding of social media content creation and execution of content calendars

· Knowledge of the operations of the hotel industry

· Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.

· Identify trends when production is not meeting budget expectations and implement solutions.

· Highly developed customer service skills with strong attention to detail.

· Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook.

· Must be able to work a flexible schedule including night, weekends, and holidays.

· Experience managing photo and video shoots is a plus.

· Strong knowledge of social media marketing required.

· Basic background with digital/search marketing.

Working Environment/Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

· While performing the duties of this job, the team member is regularly required to walk, stand, and sit 6-8 hours per day and may have exposure to basic office supply chemicals.

· The team member is occasionally required to climb and use balance. Additionally, they will frequently be asked to use hands and arms to reach, carry, pull, and lift up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

· The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

· While performing the duties of this job, the team member will experience temperature fluctuations (rain, wind, heat, humidity), and moderate to high noise levels.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. This job description is subject to change at any time. The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Work Location: One location

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