Job description

Position: Marketing Support Coordinator

Location: Buffalo Grove, IL

Job type: Contract

Description:

Overview:
This position supports select USA channel partner programs, digital tools, and events. The support specialist will manage multiple tasks and processes; and must be able to effectively prioritize work and communicate with sales teams and customers on a regular basis. The candidate must be well organized with strong written and verbal communication skills. The position works closely with different levels of management within marketing, sales, product management and finance along with third-party vendors.

Core responsibilities:

• Task coordination for annual partner event.
• With supervision, manage day-to-day process supporting channel programs (Co-op, quarterly promotions and Northbound Club) including communications, inquiries, escalation processes, etc.
• Onboarding support for new partners to digital tools and marketing resources (BP portal, Partner locator, BP University)
• Produce digital tool reports and tracking
• Maintain relationships with external vendors who support the programs
• Manage customer inquiries adhering to response time SLAs
• Update sales territory managers on program status for their partners

Position requirements:

• 3 – 5 years relevant marketing program support experience
• Bachelor’s degree required
• Proficient in Office 365 suite, Microsoft Teams, SharePoint, Planner, Forms, etc.
• Effective use of tools for remote collaboration and communication
• Reliable, self-starter with strong ability to work independently
• Excellent communication skills (presentation and written)
• Detail and process oriented
• Demonstrated ability to collaborate with various organizational levels and builds productive relationships

Job Type: Contract

Salary: $18.35 - $31.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Buffalo Grove, IL 60089: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Marketing: 3 years (Required)
• SharePoint: 3 years (Required)
• Office 365 Suite: 3 years (Required)

Willingness to travel:

• 100% (Required)

Work Location: One location

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