Job description

Job Description
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Commercial Airplanes (BCA) Customer Support Center located in Seal Beach, CA is currently seeking an innovative Mid-Level Engineer with knowledge of airplane design and/or engineering principles who can perform challenging, interesting, and dynamic engineering work as a member of the Boeing Customer Support team.

The successful candidate will work directly with airline customers to address and resolve in-service airplane system issues related to Environmental Control Systems (i.e. Cabin Air Conditioning and Temperature Control System, Pneumatic System, Cabin Pressurization, Ant-Ice Protection, Nitrogen Generation System for fuel tank inerting, Cargo Smoke Detection and Fire Suppression System, and Instrument Cooling). Acts as a liaison and coordinates with various engineering and technical disciplines to address customer concerns. Assists with the development and documentation of basic requirements via drawings, data sets, reports, specifications, and supporting data. Develops or modifies basic designs based on defined requirements. Occasionally performs tests to verify operational and functional requirements. Assists in monitoring suppliers' performance to ensure compliance with requirements. Supports resolution of product integration issues and production anomalies. Researches basic technologies for potential application to company business needs. Assists other members of project or program teams, management, and technical staff to define and implement engineering solutions to meet group, organization, and company objectives. You will be an integral part of supporting all Boeing Commercial Airplane models in-service and development, including programs such as 747, 767, 777, 787, 737NG, 737MAX, 777X, and the next generation of commercial airplanes.

Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world

Position Responsibilities:
Provides technical, design and informational support for basic production, product support or in-service issues. Troubleshoots basic system problems consistent with operational protocols.

Supports analysis, definition and verification of basic requirements. May modify basic requirements based on defined requirements using approved processes and tools.

Supports and/or creates and provides basic technical documentation (e.g. Fleet Team Digest articles, service letters, drawings, specifications, documents, data sets, design folders, test requirements documents, manuals) in accordance with engineering processes and procedures for internal reference or external delivery.

Assists with the study and assessment of technology development by gathering data, supporting testing and documenting findings.

Supports review of technical design, analysis, and production by reviewing documentation, participating in design reviews, and observing tests and audits to ensure compliance.

Assists with the investigation of problems to provide engineering design disposition of discrepancies.

Supports and/or leads the research of technical, operational and quality issues that cannot be resolved by the customer.

Assists in designing and/or providing analysis of interim and final engineering solutions to return airplanes to revenue service.

Works with and possibly directing cross-functional teams to conduct root cause analysis and develop dispositions for complex design non-conformances.

Assists in the development of customer correspondence for continued safe operation and maintenance of equipment.

Assists in solving problems and provides other support of fielded hardware and software over the entire product lifecycle.

The position requires flexibility to address emergent issues and important airline meetings off-hours and may require an occasional off-shift work schedule to support the fleet operating 24 hours/7 days a week/365 days of the year.

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.

The position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee.

Basic Qualifications (Required Skills/Experience):
Bachelor's Degree in Mechanical or Aerospace Engineering from an accredited course of study

5+ years of aerospace related work experience.

Preferred Qualifications (Desired Skills/Experience):
Master's Degree in Mechanical or Aerospace Engineering strongly preferred.

3+ years of experience in Environmental Control Systems is preferred.

Experience with Boeing 7-series airplanes.

Good verbal and written communication skills.

Presentation experience.

Knowledge of thermodynamics/thermal sciences, airflow analysis and modeling, and/or mechanical systems analysis.

Experience collaborating with multiple team functions.

Experience with customer support.

Willingness to expand into technical areas without prior experience.

Typical Education/Experience:
Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of technical education and experience (e.g. Master). In the USA, ABET accreditation is the preferred, although not required, accreditation standard.

Relocation:
This position offers relocation based on candidate eligibility.

Union:
Non-Union

Shift:
1 Shift

Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Please note that the salary information shown below is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range for mid-level: 102,000 – 138,000
Export Control Requirements: U.S. Government Export Control Status: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required

Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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