What You Will Do:

Medical Assistant II - Breast Center
UM Baltimore Washington Healthcare Services Group
Full-Time – Day
Glen Burnie, Maryland

The Power of Caring

Within all of us there is untold power. An unstoppable strength. A desire to do more.

At University of Maryland Baltimore Washington Medical Center, we know that caring can’t be taught, it’s something that comes naturally.

We're looking for talented professionals to join our extraordinary Medical Assitant Team at UM Baltimore Washington Healthcare Services Group — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Named Top Workplace in the USA for 2021!

As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence® designated hospitals in Maryland and features one of the state’s busiest emergency departments, as well as a team of experts who care for our community and one another. As a Top 10 Maryland hospital ranked by U.S. News and World Report, UM BWMC is the pulse that keeps Anne Arundel County moving forward.

Job Summary:
Under direct supervision of the on-site physician, assists in the delivery of patient care. Performs delegated medical tasks, assists physician and nursing staff with patient care and may perform clerical duties. Where electronic system is in use, this position will utilize the EMR for documentation purposes. Fulfillment of job duties requires the employee to have access to medication storage areas and to transport medications to/ from medication storage and delivery areas. Fully participate in the day to operations and patient flow and acts as a resource for Medical Assistant I.

Principal Responsibilities and Tasks:
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Assists physician during physical exams and procedures.
• Ensures that charts for outside physicians are prepared for that day with appropriate forms and documentation.
• Assists staff with scheduling appointments, requesting medical information, test results, photocopying, filing and other tasks as assigned.
• Assists with obtaining authorizations or referrals needed.
• Maintains patient charts and ensures information is filed/scanned accurately.
• Functions as a collaborative team member; demonstrated commitment to group goals and teamwork.
• Takes vitals on all patients to include height, weight, blood pressure and temperature.
• Completes patient history, medication documentation, and other orders as instructed by the provider.
• Performs point of care testing, phlebotomy and specimen collection, assists the providers with basic routine tests, injections and procedures (ECGs, Blood Glucose, etc.).
• Maintains clinical equipment and notifies management of issues or concerns.
• Operates equipment in a safe and competent manner.
• Enters other pertinent patient data into EMR as requested by the provider.
• Accurately documents point of care results to ensure charges are sent by the close of business.
• Works within scope and with providers to answer patient phone questions and complete refill encounters with appropriate documentation in the chart or EMR.
• Answers phones, screens calls, and communicates messages accurately and in a timely manner.
• Restocks and prepares exam rooms for the next day according to par levels. Notifies staff member responsible for ordering supplies when appropriate.
• Exhibits compassion and empathy for all patients and families at all times.
• Functions effectively in all MA roles specific to clinic. Works independently and servers as a resource for others. May precept new MA and MA students within the clinic.
• Administers select medications and injections under direct supervision of physician as per clinic policy. Assist in the UMMS immunization program, including giving injections and tracking data in a computer program.
• Participates in MA skill development and competency evaluation. Participates in clinic peer review process.
• Responsible for self-learning; attends educational offerings and in-service independently.
• Active participant in clinic huddles/staff meetings.
• Performs other duties as assigned.

As a member of our team, you’ll experience:

• A supportive and collaborative work environment.
• A comprehensive benefits package including health, vision and dental coverage including prescription drug coverage – Tax-Free Savings Plans, Tuition Reimbursement and more!
• Work Life Balance: You’ll accrue annual leave; we offer dependent care reimbursement, short/long term disability and an employee assistance program.
• Growth & Educational Assistance: We support your continuing education and career advancement by offering tuition reimbursement & continuing education options.

What You Need to Be Successful:

• High School diploma or equivalent required.
• Completion of an accredited Medical Assistant program required.
• One (1) years of medical assisting and medical clinic experience required.
• Active member of the American Association of Medical Assistant (AAMA) preferred.
• Current BLS certification or obtained prior to providing direct patient care is required.
• Previous experience using a business office suite such as Microsoft Office is preferred.
• EPIC expereience highly desired.
• Knowledge of medical terminology preferred.
• Travel to other BWMC locations may be required.
• Bilinigual in Spanish highly desired.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.