MelroseWakefield Healthcare is a coordinated system of hospitals, physician practices and community-based services providing care for communities throughout north suburban Boston. We are distinguished by the range of clinical care and services we provide locally for the continuum of care in clinical collaboration with Tufts Medical Center, as well as an affiliation with the Lawrence Memorial. Our focus is simple: a better approach to providing health care, we bring together top-quality primary, emergency and specialty care, locally. Everything you and your family need, right in your neighborhood to be your best healthy.

Tufts Medical Center Community Care is seeking medical assistants that will provide clinical support to the physicians and other clinical staff. The medical assistant will have an impact on the patient’s experience by assisting in the examination and treatment of patients in collaboration with our top healthcare providers and ambulatory support staff. The medical assistant is a very important part of the care team and our growing practices are looking for the right candidates to join our organization.

The Medical Assistant in our busy and growing practices is responsible for assisting providers in all aspects:

• Actively participates in huddles and/or other pre-visit planning activities.
• Responsible for rooming patients in a thorough, friendly and competent manner.
• Work up patient in a timely manner including obtaining vital signs, performing point of care (POC) testing/quality controls and medication reconciliation in a competent manner, documenting all information in EMR.
• Assists provider during patient examination. Prepares room for patient procedures, obtains specimens using proper media, prepares proper requisitions to accompany specimen collection, ensuring proper labeling and delivers specimen for proper pick up.
• Responsible for performing EKGs, giving injections and blood draws.
• Provides instructions and education to patients as instructed by providers.
• The Medical Assistant will assist with the patient visit and also post-visit duties, scheduling follow up care, calling for prior authorizations and referral consults.
• The Medical Assistant will assist in triaging calls from patients and communicating patient concerns in EMR to the provider.
• The Medical Assistant will assist in managing the workflow of the schedule, insuring patients are being seen in a timely manner and communicating to the providers any schedule changes that impact patient flow.
• Responsible for stocking/cleaning exam rooms. Orders clinical supplies in collaboration with the site lead. Maintains a neat and orderly work area (exam room, flow station, desk, etc.)
• Other duties will include scheduling appointments, processing prescription refills and will cross train at the front desk and lab

• Certified Medical Assistant or graduate of an accredited program required.
  • Will consider non certified/non-graduate Medical Assistants with a minimum of 3 years of Medical Assistant experience with agreement to become certified after 6 months of employment. (TMCCC professional development program will pay for cost of certification test)
• Prior experience with 2+ years of Medical Assisting strongly preferred.
• Previous office experience or relative outpatient experience desired
• Must have previous EMR experience and have excellent computer skills.
• Ability to prioritize work and complete tasks in a timely manner.
• Ability to work independently and accurately with excellent follow-through.

All your information will be kept confidential according to EEO guidelines.

AMERICANS WITH DISABILITIES STATEMENT:

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. MelroseWakefield Healthcare reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

COVID-19 POLICY:

Please note that effective October 1, 2021, as a condition of employment at MelroseWakefield Healthcare, all employees and new hires must have received their complete dose of the COVID-19 vaccine, unless they have been granted an exemption.

AMERICANS WITH DISABILITIES STATEMENT:

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. MelroseWakefield Healthcare reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

COVID-19 POLICY:

Please note that effective October 1, 2021, as a condition of employment at MelroseWakefield, all employees and new hires must have received their complete dose of the COVID-19 vaccine, unless they have been granted an exemption.