Medical Assistant Medical Representative

Full Time
Las Vegas, NV 89139
Posted
Job description
Overview

2K Sign On Bonus


Hello humankindness


As the community’s only not-for-profit, faith-based healthcare system; Dignity Health Nevada has been guided by the vision and core values of the Adrian Dominican Sisters for more than 70 years. As the Henderson and Las Vegas communities grow, Dignity Health-St. Rose Dominican facilities and its more than 3,400 employees will continue the Sisters’ mission of serving people in need. St. Rose Dominican is a member Dignity Health, one of the nation’s largest health care systems, a 22-state network of more than 9,000 physicians, 60,000 employees, and 400 care centers, including hospitals, urgent and occupational care, imaging and surgery centers, home health, and primary care clinics. Headquartered in San Francisco, Dignity Health is dedicated to providing compassionate, high-quality, and affordable patient-centered care with special attention to the poor and underserved. You can also follow us on Twitter and Facebook.

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, and more!

Responsibilities

The Medical Assistant/Medical Office Representative (MA/MOR) position is responsible for knowing his/her professional scope of practice as defined by the Nevada statutes and regulations and for satisfactorily completing the orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician/provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician Assistant or Licensed Vocational Nurse. This includes assisting in prepping patients for examinations or procedures, assisting with procedures,relaying instructions from the physician to a patient or authorized person, and collecting patient data. Documenting patient concerns, patient messages, and care provided to the patient in the patient's medical record for the physician's review. Administering medications specifically directed by the physician and performing accurate vital sign measurements and documentation. The MOR position is the first point of phone customer service contact. This position will provide excellent customer service through communications and appropriate distribution of phone calls and messages. The MOR may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The MOR may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines.

Qualifications
Minimum Qualifications:
  • High School diploma or equivalent.
  • Satisfactory completion of a formal Medical Assistant program or military training that is equivalent to an accredited Medical Assistant program.
  • Skills/Knowledge: Excellent interpersonal, organizational, and customer service skills are essential. Medical terminology, familiarity with CPT and ICD-9 coding procedures and reference tools, and pharmacology appropriate to the Medical Assistant scope of practice is essential. Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment.
Preferred Qualifications:
  • Six (6) months experience in an outpatient setting as a Medical Assistant
  • Six (6) month's experience in an outpatient setting as a Medical Office Receptionist
    or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or 6 months experience as a Phone Receptionist or Health Information Associate within Dignity Health.
  • Experience with multi-line phones/ACD phones
  • Familiarity with an electronic practice management system
  • Certification as a Medical Assistant.

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