Job description

Qualifications:

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• Reporting to the Nurse Navigator, the individual providing supportive clinical care to COVID-positive students in isolation housing is either a Licensed Practical Nurse (LPN), Medical Assistant (MA), Emergency Medical Technician (EMT), or someone with similar training.
• Working primarily from the isolation dorms, the incumbent provides daily wellness checks of students to ensure their COVID infection is running an expected course and symptoms are not worsening.
• Responsible for coordinating daily telehealth encounters for students with the clinical care team of UChicago Student Wellness, including screenings, patient history, triage, and vital signs.
• Assist with charting, scheduling, paperwork, forms, and other administrative duties.
• Partners with the Medical Director, Nurse Navigator, and others in Campus & Student Life to ensure the care needs of students living in isolation housing are met.
• Experience working in an ambulatory care setting.
• Knowledge of or ability to quickly learn Epic EHR.
• Higher education experience is a plus.
• Attention to detail. Organizational skills.
• Oral and written communication skills. Interpersonal skills.
• Ability to work independently with a high degree of initiative.
• Ability to maintain confidentiality. Courtesy, tact and respect for others.
• Ability to function with a high level of discretion at all times.
• Demonstrated ability to work in a fast-paced environment with composure and poise.
• Possess both a strong customer service orientation and a commitment to excellence and accuracy while working in a fast paced, multi-tasked environment.
• Advanced training or experience with college age or young adult populations preferred.
• Considerable skill in communicating verbally, in determining priorities and in organizing work; ability to maintain an organized, alphabetized filing system
• General working knowledge of PC. Excel, Microsoft Word for windows and EPIC a plus
• Computerized appointment scheduling experience preferred
• Ability to handle stress in a fast-paced environment
• Ability to respond appropriately to medical emergencies
• Considerable skill in handling sensitive public contacts with discretion, tact and courtesy when dealing with patients, coworkers and physicians
• Physical ability to perform stocking, lifting and transporting supplies and instruments

Responsibilities:

• Check schedules and organize daily patient flow in support of the Medical Director and Nurse Navigator.
• Schedule appointments as necessary.
• Collect patient history. Perform screenings per provider guidelines.
• Triage and conduct vital signs, including orthostatic vitals. Recognize and report abnormal vital signs; alert EMS if needed.
• Assist physicians and nurses with various procedures and protocols.
• Document relevant findings in the electronic health record; manage and update record to ensure information is complete and filed appropriately; relay instructions and other pertinent information to patient and/or family.
• Answer calls and/or respond to other patient outreach such as portal messages.
• Facilitate other timely communication, such as send/receive patient health records, obtain lab/imaging reports, hospital records, referral information, etc.
• Complete forms, requisitions, and other paperwork as necessary.
• Order, sort, and store supplies; restock supplies in designated spaces.
• Perform other duties as assigned.

Job Type: Contract

Pay: Up to $25.00 per hour

Work Location: One location

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