Tualatin Valley Fire & Rescue provides fire protection and emergency medical services to approximately 542,524 residents in one of the fastest growing regions in Oregon. Our 390-square-mile service area includes the cities of Beaverton, Durham, King City, Newberg, North Plains, Rivergrove, Sherwood, Tigard, Tualatin, West Linn, and Wilsonville, and unincorporated portions of Clackamas, Multnomah, Washington, and Yamhill counties. Our district has 28 fire stations staffed by more than 442 career firefighters, a volunteer fire station, a Command and Business Operations Center, a training facility, a South Operating Center, and a Logistics Service Center. Residents served by TVF&R benefit from the sophistication, economies of scale, and resources of a large fire district with the accessibility and community involvement of a small-town fire department.

The Medical Billing Specialist performs essential duties within the medical billing program in compliance with District, state, and federal guidelines, to support cost recovery.

GATHERS DATA: Reconciles and reviews patient care reports (PCR) for clarity of patient demographics, billing information and supportive documentation. May follow-up with District staff, patient, patient representative or hospital to obtain information and/or required documentation for processing claim accurately.

PAYOR IDENTIFICATION: Identifies and confirms applicable insurance coverage. Determines payor responsibility based on current Federal, State and industry regulations and incident circumstances.

CLAIM PREPARATION: Evaluates PCR narrative and flow chart to determine medical necessity, reasonability of transport, and level of service provided. Discerns, summarizes, and records chief complaints and symptoms utilizing standard ambulance billing codes.

CUSTOMER SERVICE: Interacts with and provides assistance to patients, patient representatives and insurance providers in follow-up procedures, including, but not limited to, general inquiries and past-due balances. Prepares and distributes physical and electronic invoices and claim forms. Collects credit card payments via phone. Provides information on payment assistance program and determines appropriate payment option utilizing District collections guidelines.

FIREMED ADMINISTRATION: Monitors membership-tracking spreadsheets. Coordinates, with assistance from Public Affairs, and participates in annual membership campaign. Answers inquiries from participants. Receives and processes applications and membership fees.

Details on what the ideal candidate brings to the team and our benefits package can be found in the Recruitment Flyer.

EDUCATION
High School graduate. Associate degree or supplemental coursework preferred.

EXPERIENCE
One year of experience in medical billing or EMS patient care, preferably in a medical transport agency.

CERTIFICATIONS & LICENSURES
Certification in medical billing and/or coding (e.g., Certified Ambulance Coder) preferred.

POSITION SPECIFIC REQUIREMENTS
Ability to maintain awareness of the sensitive nature surrounding circumstances and communicates in an approachable, professional, and empathetic manner.

Intermediate skills using Microsoft Office suite programs (Word, Excel and Outlook) preferred.

Knowledge and understanding of medical terminology, medical billing, and coding practices. Understanding of insurance hierarchy preferred.

For additional information on the requirements for this position, we invite you to review the Job Description.

Consideration of candidates will begin immediately and position may close without notice when a sufficient number of qualified candidates are received.

COMPENSATION
The monthly salary range within a step system for this position is $4,071 - $5,509 per month. The starting pay assignment, based on a candidate's bona fide factor analysis in accordance with the District's pay equity system and the Oregon Equal Pay Act and will be in the range of $4,071- $4,883 per month. The maximum of $5,509 can be attained after five years contingent on performance.

TVF&R evaluates each applicant in regard to meeting minimum qualifications as well as preferred qualifications based exclusively on information provided on the job application, including work history and responses to supplemental questions. This information is important for selection as well as starting pay assignment. Please be sure to thoroughly complete the application to ensure our subject matter experts can appropriately evaluate your experience and other qualifications.

WORK LOCATION:
The location for this position is the Command Business Operations Center, located in Tigard, OR. Tualatin Valley Fire & Rescue strives to provide exceptional internal and external customer service. To ensure a collaborative and supportive environment with both the public we serve and our coworkers, employees predominantly perform their work on-site at the assigned work location.

VETERANS PREFERENCE:
It is the District's policy to provide eligible veterans with preference as required by law. Applicants must provide certification of eligibility for entitlement to the preference (e.g. DD-214 long-form clearly showing discharge status).

TVF&R is an equal employment opportunity employer and seeks to attract a diverse workforce that reflects the community we serve in order to deliver safe, professional, and high-performance service.