Medical Office Assistant

Full Time
Fayetteville, NC 28301
Posted
Job description
Position Overview

This position is being reposted and previous applicants are still being considered and do not need to reapply

The primary purpose of this position is to provide services to clients in the Maternal Health Clinic as directed by the RN/ Provider (ERRN) within the scope of practice.

Examples of Duties

Duties included but are not limited to:
  • Obtain personal and medical history from the patient.
  • Assist with keeping up with supply orders and needs for the clinical area.
  • Accurately complete lab requisition forms as needed.
  • May be required to draft letters to patients regarding test results, interviews and overdue appointments.
  • Prepares for morning clinic by ensuring exam rooms are clean.
  • Prepares patients for examination by provider which includes obtaining height, weight, hearing and vision vital signs
  • Assist provider with pelvic exams/physical examinations.

Employee is subject to be called upon anytime to help the agency respond to a public health emergency which may include, but is not limited to, outbreak investigations, staffing mass dispensing or immunization clinics, providing disaster relief, or other incidents (man-made or natural and intentional or non-intentional) as they arise, or any public health response requested by the Health Director.

Minimum Qualifications

Graduation from high school and successful completion of one-year formal training in medical office assisting at a community college or technical institute;
or
graduation from high school and a combination of one year of clerical and health/dental related experience; or an equivalent combination of training and experience.

Necessary Special Qualifications: Current listing as a Nurse Aide II by the North Carolina Board of Nursing.

Candidates must successfully complete a Keyboarding on-line skills assessment. Qualified candidates will be contacted via e-mail by Human Resources regarding testing.
  • Please be sure to check the email address provided on your application for correspondence in reference to your application. Some email servers may see correspondence as spam, so it is important to check your spam folder as well. All correspondence will also be available in your NeoGov inbox. When signed in, click on your name in the top right-hand corner and then inbox.

Knowledge, Skills and Abilities

  • Thorough knowledge of skills needed as a medical office assistant as well as knowing procedures and medical terminology.
  • Some knowledge of resources and organizations that work closely with public health.
  • Must have good communication skills and have the ability to follow both oral and written instructions.
  • Must use sound judgment and empathy with clients.
  • Some knowledge of health and safety precautions is needed to operate in this position.
  • Must have good clerical skills and be able to maintain/compile clerical records and reports. Must maintain confidentiality and follow HIPAA Policy and Procedures.
  • Ability to work with staff and patients, under supervision, as set up by departmental policies.

Must have or obtain and maintain a valid North Carolina driver's license with an acceptable driving record. Background check and negative drug test are required.

Inquiries about this job posting should be directed to Candace Tyler, Department of Public Health Human Resources.

The Cumberland County Department of Public Health (CCDPH) is an Equal Opportunity Employer. CCDPH complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. CCDPH does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

For more information, please click here.


Cumberland County offers a generous benefit plan including a Government Retirement Plan, 13 paid holidays per year and an Employee Wellness Center Clinic.

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