Job Purpose

The Office Assistant will execute timely and efficient clerical support to office staff and management.

Duties and Responsibilities

• Distributing documents, faxes and correspondence
• Handle all incoming legal requests/self pay correspondence
• Create itemized billing as needed
• Photocopying, scanning and or uploading documents into various document and/or EMR systems
• Receiving, sorting and distributing mail
• Processing, researching and correcting “Bad Mail” in client system(s)
• Completing Medical and Billing Record Requests
• Following Charity Care Approval Procedures
• Following Death Certificate and Bankruptcy procedures
• Maintaining filing systems
• Answer incoming calls
• Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
• Maintain a professional attitude
• All other duties as directed by Manager
• Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

Qualifications

• High school diploma or equivalent required
• Ability to work on-site is required
• Knowledge of healthcare administration a plus
• Knowledge of EMR systems is a plus
• Proficiency in MS Office applications such as Word, Excel, Power Point and Outlook
• Proficient in use of email and internet
• Strong written, verbal and interpersonal communication skills
• Strong organizational and time management skills
• Knowledge of office management systems and procedures
• Knowledge of administrative procedures

Key Competencies

• Data management
• Attention to detail and accuracy
• Problem-solving
• Adaptability
• Customer service orientation
• Team work
• Confidentiality

Working Conditions

• Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
• Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
• Work Environment: The noise level in the work environment is usually minimal.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.