Job description
ABOUT DECYPHER
Decypher is a leading integrator of professional, technology, and management solutions and services. We provide our services globally to Federal, Commercial, Local and State clients. Our employees are our most valuable asset and play an integral role in the success of Decypher and our clients. Working at Decypher is not a job, but a career where your talent and energy is respected and you can personally make a difference. Decypher invites you to join our professional team. Decypher is an equal opportunity/affirmative action employer committed to diversifying its workforce (M/F/D/V).
DESCRIPTION
Decypher is seeking Medical Support Assistant candidates to support the Naval Medical Center San Diego, CA.
RESPONSIBILITIES
- The contractor shall perform a variety of administrative support services in support of clinical patient care
- Screen, record, and redirect approximately 2,000 telephone calls per month using appropriate telephone etiquette
- Schedule patient appointments and perform patient appointment notifications
- Verify patient forms to ensure completeness before sending to clinical personnel and before the medical records are filed at visit conclusion per MTF filing protocols
- Arrange transportation/escort services for patients requiring this assistance and respond to patient requests for other administrative services
- Verify and update patient information and data using AHLTA and CHCS
- Verify that all required information on encounter forms are properly completed at the conclusion of each patient encounter
QUALIFICATIONS
- High School diploma or GED
- Experience with MS Office applications (Word, Excel, Powerpoint)
- At least, one (1) year related medical experience.
- American Heart Association BLS Certification
- US Citizen
- NACI clearance
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