Membership Coordinator
Job description
- YEAR ROUND, STEADY WORK
- FAMILY-OWNED COMPANY, YOUR’RE NOT JUST A NUMBER HERE!
- ABSOLUTE ROOM FOR GROWTH (WE HIRE FROM WITHIN!)
Our Membership Coordinator offers products and services to potential and retained customers in our market area. They uncover all home opportunities, describe retail solutions by communicating the value of our Company's membership porgrams and services, and move customers to action.
You don’t have to have direct experience with sales, but you should be comfortable calling and talking with current and potential customers. Enthusiasm, confidence, and an upbeat, positive attitude is what you should posses and are inherent qualities that will make you successful. You will make a competitive base salary plus and enjoy uncapped commissions. In-house training is provided and support and guidance is never ending.
What you will be doing:
- Proactively place outgoing calls to support promotions and upgrade campaigns
- Follow up with unclosed or cancelled customer appointments
- Help to generate leads for technicians and sales staff
- Have customer-facing experience with proven success in telesales as a first call closer
- Have strong negotiation skills and a pleasant phone demeanor
- Be an active listener with strong relationship building skills
- Be fluent in MS Word and Excel and have the capability to manuever through multiple programs at once
- Have to ability to work a minimal rotation of a few hours on Saturdays
You will find that the culture at One Hour is that of a close-knit team. Our team members, from Service to Operations to Administration, all work together toward one main goal: to offer top-quality service to our customers.
All One Hour Staff Members enjoy benefits that include:
- Medical / Dental / Vision plans
- Short and long term disability
- Life insurance
- 401k with Company Match
- Paid vacation and holiday time
- Referral bonus program
- Opportunities for internal growth and advancement
- Steady, reliable work flow
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
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