Job description
This position is based out of our Virginia Beach, VA campus location.
Transform your Career at ECPI University
Since 1966, ECPI University’s dedicated employees have worked tirelessly to help students achieve their goals via hands-on training and career-focused education. Our employees are dynamic, caring professionals ready to make a difference in people’s lives.
With your hard work, ECPI University will provide full-time employees with great benefits including:
- Competitive compensation & benefits plans including 401(k) participation with potential annual employer contributions.
- Our Tuition Scholarship program is eligible to employees and their immediate family members after 90 days of employment.
- Additionally, you will work alongside talented professionals to help our students change their lives through education.
If you are seeking a stable work environment, comprehensive training, personal and professional growth opportunities, and job satisfaction knowing your work makes a positive difference in people’s lives, we would love to hear from you and discuss the opportunity.
ECPI University is proud to be an Equal Opportunity Employer.
Responsibilities:
- Represent ECPI University on the base and be able to provide information on the university’s educational programs and process for admissions
- Provide excellent customer service to all potential students through consistent and effective initial outreach and follow-up
- Be able to explain military and veteran education benefits
- Schedule and conduct interviews with qualified candidates for admissions via the telephone and in person
- Help identify potential obstacles for new students and create solutions that will help lead to graduation.
- Assist admissions team in achieving important goals.
- Maintain the highest level of ethics through ensuring that there is 100% compliance to all areas of admissions.
- Work closely with key departments to ensure the successful start of new students.
- Provide administrative support to instructors and provide assistance in holding in-person and webinar classes on the base
- Be able to work some evenings and weekends in support of University programs and be able to travel less than 10 nights a year to events outside the local area.
- Bachelor’s Degree preferred
- Prior Military Experience preferred
- Must be able to receive access to military base installations. Must submit to military installation background check to gain access.
- Ability to work a flexible schedule, including weekends; reliable transportation to and from military bases. Must be able to travel up to 75%.
- Effective verbal and written communication skills.
- Effective computer skills as well as familiarity with efficient use of social media.
- Ability to inspire potential students by presenting the University programs, culture and resources in energetic and ethical manner via the phone.
- Previous experience working in an environment that highlighted relationship building as well as overall results.
- Demonstrate the ability to work effectively both independently as well as part of a team.
- Desire to learn and apply what you learn in your daily activities.
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