Opportunity: Mini-Bar Attendant

Provide guests with a fully-stocked and well-maintained mini-bar on a consistent basis throughout their stay, while servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards.

Essential Functions

The following are specific contributions that must be developed during the training program in order to successful complete the program and be placed in a hotel:

• Inventory all guest mini-bars on a daily basis and post the appropriate charges to the room prior to guest departure.
• Clean the mini-bars on a regular basis.
• Inspect all equipment and ensure excellent working condition. If repairs are needed, inform the Engineering Staff.
• Maintain a fully stocked inventory of all mini-bar items.
• Stock the mini-bar cart with necessary items in order to complete rounds
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program .
• Practice safe work habits and use required safety equipment.
• Ensure overall guest satisfaction.

Position Requirements

• Requires organization and flexibility and a problem solving approach to all duties.
• Ability to be mobile for significant distances within building on the property.
• Must have the ability to communicate in English.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
• Ability to push/pull 60 lb motorized cart.

What We Believe

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