Job description

Starting at $14/hr PLUS commission!

Commission paid on accessory and protection plan sales!

UBREAKIFIX by Asurion, The leader in professional electronics repair is NOW HIRING!! We are looking for mobile device repair technicians for our Knoxville market. Remote Technicians travel in our fully equipped repair vans to customers homes and businesses to repair their damaged devices.

Dare to explore your techie side with us!

Tasks and Responsibilities: - Diagnose, troubleshoot and repair devices - Provide recommendations for problem resolution - Explain complex technical issues to customers in a non-technical, simple to understand manner - Provide repair and replacement estimates to customers - Ensure that all repairs meet or exceed uBreakiFix quality standards - Greet customers in a friendly manner and maintain a positive work environment - Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations - Keep proper inventory management - Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair - Maintain the cleanliness and professional appearance of the van

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of - personnel so classified, and they may change at any time. UBREAKIFIX is an equal opportunity employer M/F/D/V

Basic Qualifications:

- Outstanding customer service skills - Excellent technical, problem solving, and analytical skills - Exceptional organizational skills - Strong written and oral communication skills - Work well in team environment - Ability to work flexible hours, including weekends and holidays - High school diploma or GED

- Must pass Driving, Drug, and Background Screening. Must have a vaild driver's license. Must be 21 and over.

Preferred Qualifications:

- A+ Certification - Apple Certified Macintosh Technician (ACMT) - Experience repairing electronics and smartphones - Technical degree or certification in Electronics or Consumer Electronics - Previous experience working at retail electronics store

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Holidays
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Hermitage, TN 37076: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you over the age of 21?

License/Certification:

• Driver's License (Required)

Work Location: One location

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