Job description
Model Beverage Runner is responsible for beverage service of all VIP tables and seating areas in a high-volume restaurant, bar, lounge or pool. Assists the department head with the training/mentoring of new employees as requested. Maintains all assigned wardrobe/costumes in accordance with established standards. Markets the venues and services offered to a targeted customer base. Focuses on the development of a personal clientele list. Performs in a public relations capacity when promoting The Company. Requests identification from customers when legal age is questioned and works in an efficient and professional manner while maintaining a positive attitude and delivering superior Guest service at all times. Performs other duties as requested.
Spanning more than 24,000 square feet of precisely designed space, JEWEL Nightclub is as inviting as it is evocative; a rare ambient delight that must be experienced to be appreciated. Whether the headliner is a world class DJ or performer, JEWEL offers a multifaceted experience for each guest and every event. JEWEL boasts a style that complements the modern luxury aesthetic of Aria, while including elements that are altogether unique. The talented Rockwell Group, known for their seamless integration of technology and handcrafted detail, has created the visual narrative for JEWEL. Over 1,400 square feet of architectural LED ribbons offer a vibrant counterpoint to vintage parquet detailing and richly tufted VIP banquettes.
Be a brand advocate by providing guests with accurate information regarding our venues, menus and pricing- Anticipate guest’s needs and ensure they are met per company’s service standards
- Organize and prioritize service per appropriate service sequence
- Take bottle menu, beverage, food, and bar orders from guests and communicate orders to the service bar through POS terminal
- Check all beverage and food orders prior to serving to ensure accuracy, proper presentation and verify that all special requests have been met
- Responsible for checking the identification of customers and following all other responsible vending guidelines
- Garnish beverages as needed according to standard recipes and venue specifications
- Promptly deliver all orders to appropriate sections and tables
- Recognize and acknowledge when guests are becoming intoxicated and/or are intoxicated
- Monitor potentially intoxicated and/or disruptive guests and promptly bring to a Manager’s attention
- Refuse further service of alcohol to intoxicated guests in a courteous and safety-minded manner
- Respond to guest concerns/complaints and correct errors or resolve complaints with a positive attitude
- Comply with all safety and health department procedures and all state and federal liquor laws. Maintain company safety and sanitation standards
- Appear in uniform for all shifts and promotional activities at scheduled time
- Ensure that all tables and chairs are set correctly and clean
- Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift. Clean all spills and waste immediately and place all trash in proper receptacles
- Inform management of any complaint, comments or incident
- Maintain line of sight/atmosphere control by circulating through your work area throughout shift
- Report any incidents of theft, vandalism, or violations
- Respond to guest concerns/complaints and correct errors or resolve complaints with a positive attitude
- Comply with all safety and health department procedures and all state and federal liquor laws. Maintain company safety and sanitation standards
- Ensure nightly/weekly and opening/running/closing duties are completed
- Record and report any equipment failure and/or safety hazards to a Manager immediately
- Assist all other team members as needed
- Assists and/ or completes additional tasks as assigned
The marketing and promotional requirements as described below are representative of the minimum requirements of those that must be met by an employee to successfully perform the essential functions of this job.
- Must have and maintain a Facebook, Twitter, and Instagram page used for work which identifies the property
- Employees must like, comment, share, post on each platform (Facebook, Twitter, and Instagram), as well as execute 1 activity on each platform for every scheduled non-banquet shift on the clock.
- Must have an eight (8) person guest list total per workweek
- Must focus on the development of a personal clientele list
- Pose for pictures as requested by management
- Must market and promote all venue specific events
- Must adhere to all specified marketing requirements and guidelines as listed above
IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE POSITION WILL BE EVALUATED ON THE FOLLOWING QUALITIES:
- Accountability
- Development
- Working relationships
- Judgment
- Quality of work
- Job skills knowledge
- Productivity
- Dependability
- Punctuality
- Adherence to Policy
- Verbal communication
- Attitude
- Appearance
- Teamwork
- Guest satisfaction
EDUCATION/REQUIREMENTS:
- High School Diploma preferred
- Proof of eligibility to work in the United States
- Valid Driver’s License
- 21+ years of age
- Possession of or the ability to possess all state/venue required work cards
- Maintain a professional, neat and well-groomed appearance adhering to Company standards
WORKING KNOWLEDGE REQUIREMENTS:
- Minimum of two (2) years’ experience in hospitality working in a high-volume restaurant, bar, or nightclub
- POS systems
- Nightclub, bar, and lounge operations
- Liquor, beer, wine, spirits, and cigar brands
- Opening and closing duties
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- Beverage presentation
- High volume operations
SKILLS:
- Must present and maintain a professional image to further the overall theme of the venue
- Create and maintain a sense of urgency
- Must have strong problem-solving skills
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
- Ability to maintain a high level of confidentiality
- Ability to demonstrate a positive attitude always
- Ability to keep an open and objective view
- Ability to listen empathetically and be respectful always
- Ability to maintain composure and stay focused
- Ability to maintain personal integrity
- Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
- Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines
- Consistently maintain a well-groomed appearance, posture, and hygiene
- Make-up, technique and style should stay current and in line with current fashion standards and trends
- Move effectively and efficiently throughout the venue floor and bar areas
- Posture, gestures, movement and walking should reflect the innovative fashion industry esthetics
- Outgoing personality, warm and friendly, demonstrate enthusiasm and professionalism
- Use strong judgment
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
- Must have good positive energy to make it through the day
- Must be able to read the computer monitors
- Must be able to print legibly for guests to read
- Must be observant and quick to respond to various situations
- Must be able to move quickly through work and set the pace at venue
- Must be able to sit and/or stand for extended periods of time
- Must be dexterous and able to participate in all service aspects.
- Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
- Must be able to push and lift up to 50 lbs.
- Ability to use hands to handle, or feel objects, tools or controls
- Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
- Ability to talk, hear, taste, smell and see to include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
WORK ENVIRONMENT & SCHEDULE:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
- Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
- Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
- Involves constant public contact
- Fast paced, high volume, high energy
- Hours may be part-time (less than 30 hours per week)
- Schedule could exceed 30 hours per week and may include overtime when approved by management
- Work varied shifts to include days, nights, weekends and holidays
SECURITY RESPONSIBILITIES:
- Security Level –Low
Spanning more than 24,000 square feet of precisely designed space, JEWEL Nightclub is as inviting as it is evocative; a rare ambient delight that must be experienced to be appreciated. Whether the headliner is a world class DJ or performer, JEWEL offers a multifaceted experience for each guest and every event. JEWEL boasts a style that complements the modern luxury aesthetic of Aria, while including elements that are altogether unique. The talented Rockwell Group, known for their seamless integration of technology and handcrafted detail, has created the visual narrative for JEWEL. Over 1,400 square feet of architectural LED ribbons offer a vibrant counterpoint to vintage parquet detailing and richly tufted VIP banquettes.
US Candidates Only
Tao Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.
Tao Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.
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