Multi-Site Assistant Manager

Full Time
Portland, OR 97239
Posted
Job description

Job Title: Assistant Property Manager

Locations: Vantage, Hideaway & Ivy Terrace in Portland Or; (104 total units)

Employment Type: Full-time

FLSA Status: Non-exempt

Schedule: Monday-Friday 9:00am - 6:00pm (Office is at Vantage - goes to other properties for move ins/tours or as needed)

Reports to: Property Manager

Full-Time Employee Benefits Package:

  • Competitive pay
  • Commission opportunities
  • Monthly car allowance
  • 20% housing discount
  • FREE Medical Insurance
  • Health Savings Plan
  • FREE Dental Insurance
  • Vision Insurance
  • Life and AD&D Insurance
  • Critical Illness Insurance
  • Accident Protection Plan Insurance
  • Life Balance Program access for associate-only discounts
  • Paid time off for vacation, sick, and holidays
  • Training and growth opportunities

Summary: To assist the Property Manager with marketing the property to prospective residents and to assist with resident retention.

Job Responsibilities:

  • Comply with all Fair Housing and Equal Housing Opportunity requirements
  • Comply with appropriate state landlord/tenant statues
  • Maintain resident occupancy of 95%
  • Ensure that vacant, model, and target apartments are spotless, and that appliance and fixtures are in working conditions
  • Provide excellent customer service to prospective residents, including property tours, telephone inquiries, and performing move-ins
  • Utilize YARDI to track and follow-up with prospective residents, and enter resident activity in an accurate and timely manner
  • Achieve an average closing ratio of 40%
  • Advertise and promote the property
  • Ensure timely collection of rents and ancillary revenue
  • Accurately code, post invoices, and submit to corporate accounting each week
  • Assist in analyzing and controlling all property expenses to ensure reasonable cost/benefit ratio
  • Meet operation budget projections and expectations
  • Ensure retention of current residents by organizing resident activities, following-up on service requests within 24 hours, and handling resident complaints
  • Make recommendations to the Property Manager on rental rates, concessions offered, and vendor relations
  • Use Microsoft Word, Excel, and Outlook to analyze property data and create communication material
  • Develop and supervise Leasing and other administrative staff, including recruiting, training, coaching, disciplining, and terminating if necessary
  • Develop and supervise Maintenance staff to ensure the property is always functioning to it’s full potential
  • Attend training and development seminars
  • Ensure the property is free of safety concerns of deficiencies appearance, and respond appropriately to emergencies
  • Other duties as assigned by the Portfolio Manager

Qualifications:

  • Authorization to work in the United States
  • High School Diploma or equivalent
  • 1+ years of multi-family property management experience
  • Working knowledge of Microsoft Office Applications
  • Yardi Voyager and CRM experience preferred
  • Ability to multi-task, resolve conflicts, and engage in cost/benefit analytical decision-making
  • Demonstrates teamwork, good hygiene, excellent customer service and communication skills, and ambition for continuous professional development
  • Always uphold the highest level of ethical behavior and integrity

Working Conditions:

  • Approximately 80% in office environment using computer and phone
  • Approximately 20% inspecting property grounds, including apartments, building structure, landscaping, and signage which may require the ability to climb stairs, ladders, and maneuver walkways
  • Ability to carry or move objects weighing up to 20 pounds
  • May be required to work weekends

Mission Statement:

“Affinity doesn’t just manage an asset – we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship.”

INTEGRITY, INITIATIVE, INNOVATION

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work Location: One location

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