Position Purpose:

Essential Job Functions & Responsibilities:

Financial responsibility

• Ensure achievement of annual top- and bottom-line targets
• Consistently achieve sales goals and profitability while operating within budgetary constraints to contribute to the overall profitability of Lindt & Sprüngli (USA)
• Develop and achieve accurate Everyday and Seasonal rolling sales forecasts to optimize production planning and minimize seasonal excess inventory
• Continuously seek profitability optimization initiatives with the customer
• Review pricing and discount structure to make sure its competitive and hits profit targets
• Monitor shipping and distribution costs to ensure optimal amount is covered by customer

Account Management

• Build solid base and develop partnership with larger corporate customers and distributors
• Grow the current customer base by expanding sales and buying opportunities year round
• Direct oversight of B2B Sales Reps (both Permanent & Temporary) and their ability to complete order execution, forecasting, budgeting, & field outreach
• Identify new marketing opportunities and outreach for B2B to include cost and expected ROI
• Review and identify customization options for customers that are in line or better than competition
• Complete field research in order stay on top of competitive changes and opportunities in the market
• Render high-level, strategic presentations as needed and as it relates to the business
• Work cross functionally with fulfillment, finance and IT teams to ensure compliance with on time delivery, payment and systems as well as identify processes for continued improvement
• Actively participate in the design, testing and implementation of a new online customer ordering platform to ensure premier customer experience
• Manage 3P online platform customer initatives to expand reach and drive sales

Product Knowledge

• Develop and maintain a comprehensive understanding of the L&S product offering in order to optimize sales efforts and guarantee customer focused, fact based selling
• Remain up to date with new product initiatives, services and other relevant information of interest to customers
• Oversee the development of annual digital holiday catalog and work with marketing team to recommend advertising initiatives
• Continually assess competitive offerings and make recommendations to improve portfolio and services

Why Lindt?

Our Core Values:

• Passion For The Best - At Lindt we have pride and passion for what we do – we aspire for excellence in everything.
• In It Together - At Lindt we are one team with a shared purpose – we invest in our relationships and value each other.
• Always Evolving - At Lindt we shape our future – we take opportunities to improve, adapt to change and build on our strengths.
• Make An Impact - At Lindt we take responsibility for driving results – we focus on what matters to deliver on our commitments.
• Act Responsibly - At Lindt we act with integrity, treat others with respect, value diversity and care for the environment to create a sustainable tomorrow.

This job description is not exhaustive and the Company reserves the right to adjust the job description as well as ask employees to undertake additional or different job responsibilities. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. All Lindt & Sprüngli (USA) Inc. properties are smoke and tobacco free.

Qualifications & Requirements:

Experience:

• Minimum 5 years of corporate gifting and B2B experience or relevant sales experience
• Chocolate, confectionary experience preferred
• 5+ years of leadership experience preferred
• Minimum bachelors degree

Skills & Knowledge:

• Strong interpersonal and fact-based selling skills; results oriented
• Successful entreprenuial, start up skills in order to redesign and build the channel
• Ability to develop accurate rolling forecasts, strategic problem solving and negotiation skills.
• Excellent verbal, written, analytical and formal presentation skills
• Creativity and understanding of product development process
• Committed to success and resilient through adversity

Education:

• Bachelors degree required

Other Requirements:

• Able to work during extended hours and or travel during key seasons (November and December) as needed