Term: 6-month term limited with possibility of renewal, full-time preferred

Location: Remote (within United States)

Reports to: Director of Learning & Evaluation, NDWA Labs

Start Date: ASAP

Salary range: $85,000-$100,000 yearly

What you’ll do

The National Domestic Workers Alliance and its innovation arm, NDWA Labs, is seeking an experienced Data and Analytics specialist . This is a 6-month position with the Learning and Evaluation team at NDWA Labs. The Learning and Evaluation team works across the organization to support programs and projects to measure the impact of their projects, document and apply their learnings, and effectively use data to inform and adapt their strategies.

This cross-team role will work with Software Engineering, Customer Support, Worker Organizers, and Researchers to improve our capacity to efficiently use our data to support our programs. As a Data and Analytics Consultant you will organize, analyze, share and improve the quality of our data and data systems.

Responsibilities

• Co-design, help optimize, and maintain responsive internal dashboards and team trackers for analysis and operations

• Recommend ways to drive simplicity and improve automated processes with internal tools, documentation, and technology.

• Regularly audit data from our Angi Services Pilot program, including worker hours and organizing engagement to ensure accuracy.

• Identify, troubleshoot, and escalate data issues to Software Engineering and/or to team leads.

• Update and maintain documentation of our data, tools, and processes.

• Support the team to interpret and strategize based on the data and recommend experiments or next steps of action. Assist in communication and change management to ensure transparency across the organization as well as fostering a culture of transparency, accountability, and consistency.

• Perform background research on external data and analyses to incorporate into our learning and reports.

• Complete other strategic projects for learning, analytics and evaluation as needed.

  
  

Skills and Experience We’re After

• 5 or more years of relevant working experience in data analysis, data management and/or related experience.

• Proficient in data analysis and visualization with analytics tools such as Google Sheets, Data Studio, Looker, Big Query or similar.

• Experience with databases or constituent relationship management systems (EveryAction a plus), ensuring data integrity, and cleaning large-scale datasets

• Passion for using data and technology to create impact

• Strong project management skills and entrepreneurial spirit

• Ability to embrace challenges and new responsibilities with creativity, initiative, and self-direction

• Able to communicate effectively (and virtually) with cross-functional, technical and non-technical stakeholders

• Understanding of issues facing low-wage workers, immigrant communities, and other communities of color

• Commitment to social justice. You have demonstrated a commitment to social justice and progressive social change through your community experience, work positions, or volunteer roles, and you want to be part of a team of people who share this commitment.

Nice to have

• Demonstrated skill in statistical software platforms and/or coding languages (e.g. R, Stata, Python, SQL)

• Spanish language ability

• Additional related skills including in data strategy, data product management, database design and integrations, and digital marketing data analysis

  
  

About NDWA Labs

NDWA Labs is the innovation arm of the National Domestic Workers Alliance, one of the country’s leading progressive social movement organizations. At NDWA Labs, we’re building products that transform domestic work jobs into good jobs by bringing respect, living wages, and benefits to an invisible, undervalued, and vulnerable part of the economy. Rather than optimizing within the status quo, NDWA Labs leverages tech to disrupt power and fundamentally change the ways in which work is organized and paid, for the millions of women and immigrants in the domestic work industry. Our first product, Alia Benefits, helps workers set up a safety net that stays with them, even if they switch jobs. In 2020 we partnered with Google.org to take Alia a step further to directly help those most impacted by COVID-19.

In 2021, NDWA Gig Worker Advocates and Angi announced a first-of-its-kind pilot program to advance workers’ interests on the platform. Angi is an online marketplace for home cleaning, installation, and other home services, and the biggest online cleaning dispatcher. The pilot program allows workers who use the Angi Services app to book cleaning jobs in three pilot states to earn benefits and an increase in pay to at least $15 an hour in Pro Pay, as well as the opportunity to provide input aimed at enhancing the platform experience. Participants are automatically enrolled in Alia and the benefits program.

Our La Alianza chatbot is a groundbreaking research tool, paving the way for inclusive economic indicators, as well as a popular media offering and promising benefits distribution tool. You can read more about the Alianza chatbot’s research in Bloomberg News and Telemundo; about Alia in Fast Company and NPR; and more about the domestic worker movement in the New York Times.

Women, People of Color, People with Disabilities and LGBTQ people strongly urged to apply.