Job description
Night Auditor Job Responsibilities:
- Welcome guests in a warm and friendly manner overnight.
- Ascertains guests’ lodging, purchasing needs.
- Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
- Registers guests and manages the rooming chart.
- Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
- Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.
- Balances cash drawer by counting cash at beginning and end of work shift.
- Reconciles nightly finances and reports.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
- Provides pre-arrival support for guests arriving on packages.
- Facilitates correspondence with guests.
- Knows all essential aspects of our resort or hotel operations.
- Works collaboratively with any resort associates and resources.
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Boone, IA 50036: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
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