Job description

Hampton Inn by Hilton in Dalton, GA is searching for friendly, reliable, team member to join our team as a Relief Night Auditor

Hours: 10pm – 6am

Days: Friday and Saturday

If you are not available to work both Friday and Saturday, please, do not apply.

Candidates must be able to:

• Work the hours they are scheduled, be reliable and on time for work
• Provide friendly, professional service to all guests
• Sell room reservations for guests by phone and in person
• Answer hotel telephones courteously and efficiently
• Assist guests with check in and check out processes
• Help guests with issues in a friendly and efficient manner while maintaining a positive attitude
• Provide information to guests concerning the hotel, services and local area
• Process guest billing/accounting correctly & efficiently
• Anticipate guest needs and taking every opportunity to exceed guest expectations
• Complete all night audit accounting processes with a high degree of accuracy
• Reconcile any accounting or transactional discrepancies
• Email accounting and reservation reports to ownership and management
• Stock all required guest supplies and Hilton Honors snack and beverage items
• Prepare coffee, stock breakfast food items and ensure breakfast displays are set up and ready for use prior to breakfast hours
• Follow all Hampton by Hilton operational and safety policies and procedures
• Be committed to delivering the100% Hampton Guarantee

Job Requirements:

• Ability to learn quickly and work in fast paced position with constant guest interaction
• Anticipate guests needs and provide an experience that exceeds guests expectations
• Must be able to multi-task in a fast pace environment
• Must possess basic computer skills, i.e. Word, Excel, etc.
• Willingness and ability to train for other front desk shifts
• Prior Night Audit experience is a plus but not required

This is not a complete list of all of the duties that a Night Audit Associate may be asked to perform

Job Type: Full-time

Salary: From $12.50 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• customer service: 1 year (Required)
• Hotel experience: 1 year (Preferred)

Work Location: One location

Job Type: Part-time

Pay: From $12.50 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Dalton, GA 30720: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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