Night and Saturday Supervisor, Library Specialist I

West Shreveport Branch Library

4380 Pines Road

Shreveport, LA 71119

Full-Time position, 40 hours/week, non-exempt

SUMMARY

Under general supervision, this individual is responsible for a variety of public service duties in various phases of library operations. This position may include the exercising of judgment and discretion in performing library routines with technical advice available when needed, and the determining of methods necessary to accomplish duties and objectives. This individual may exercise supervision over staff of lower classifications and is responsible for interpreting policies and providing public service. This job requires knowledge of library principles, practices and procedures. This individual performs related and other work as required.

REQUIREMENTS

Minimum Training and Experience

• High school diploma or equivalent.
• 60 semester hours of successful college course work OR two years of paid customer service work experience involving frequent contacts with the public

Preferred Training and Experience

• Experience planning and/or presenting programs utilizing books, crafts and/or other activities, to appropriate audiences.
• Supervisory experience.
• Experience working in library.

Knowledge, Skills and Abilities

Good knowledge of:

• standard library principles, practices and procedures;
• current technology;
• integrated library systems, and electronic and printed materials, resources and databases.

Skills to:

• understand and follow written and oral instructions;
• make decisions based on established policies and practices;
• deal with multiple and extra unexpected tasks and patrons simultaneously;
• plan and present programs to targeted audiences.

Ability to:

• use resourcefulness, tact, courtesy, and respect in dealing professionally with library patrons, employees and vendors;
• create and maintain courteous, pleasant impressions of the library;
• establish good patron and staff rapport;
• use Dewey Decimal system.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to reach with hands and arms, stand, walk, sit, twist, use hands to finger, grasp, handle, feel or operate objects, tools, or controls, talk and hear. Hand-eye coordination is necessary to operate computers and office equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

The employee is occasionally required to climb, balance, stoop, crouch, squat, kneel, and crawl. The employee must occasionally lift and/or carry up to 20 pounds, frequently lift and/or carry up to 10 pounds. Employee must frequently push and/or pull loaded book carts weighing up to 75 pounds.

ESSENTIAL FUNCTIONS

• Branch management: Serves as Night/Weekend Supervisor. As a working supervisor, coordinates, directs, and supervises all the work of a branch or department in conjunction with the Branch Manager; will be crossed trained and assists in other departments; works at service desks; opens and/or closes the branch; conducts investigations and resolves patron inquiries and/or complaints; assists administrative supervisors with handling of these matters.
• Personnel: Assists with training and supervising employees; maintains effective working relationship with all staff and is available for the staff to discuss all issues; schedules substitutes; covers for personnel shortages; recommends staffing needs and changes; keeps branch manager informed of staff/department issues; makes informed decisions based on policies listed in the Employee Handbook; keeps staff and supervisors informed on new policies and procedures.

• Public Services: Performs reference, readers' advisory, youth services, circulation, outreach and/or special collection duties; assists patrons in the selection of materials and the use of other library equipment, services, and/or special collections; answers routine questions; takes interlibrary loan requests; assists patrons in the use of databases, digital resources, Internet usage, software applications and hardware configuration; conducts computer classes; plans and/or provides programming to various target audiences; conducts and attends community outreach programs; plans and/or participates in system-wide outreach activities for targeted audiences; promotes library services and fosters positive relationships with community organizations and/or schools; gives library tours; coordinates displays and promotional signage; answers telephone; charges, discharges and renews library materials; registers new borrowers; updates registration records; pulls and processes request materials; empties book drop; assists with filing & sorting; shelves library materials; straightens library materials on shelves; reads shelves for proper order; searches for lost library materials; processes incoming materials; assesses and collect payments for lost materials from patrons; makes change for patrons; collects and records payment for miscellaneous transactions.

• Collection Development: Reads reviews and offers suggestions to Acquisitions staff for selection of branch-appropriate materials; weeds collection on an on-going basis.
• Finances: Counts Fines and Miscellaneous Receipts on a rotational basis and prepares money and reports to be sent to SML Financial Assistant.
• Reports: Assists in the preparation of reports and maintenance of records.

• Professional Development: Attends staff meetings; meets monthly with supervisor for work plan meetings; attends other meetings as necessary. This position requires travel to other locations for work, meetings and training.
• Performs other duties as required.
  

PRESENT SCHEDULE [subject to change]:

Monday - Wednesday: 11:00 am - 8:00 pm (with 1 hour unpaid lunch)

Thursday: 9:00 am - 5:30 pm (with 1 hour unpaid lunch)

Saturday: 8:30 am - 6:00 pm (with 1 hour unpaid lunch)

SCHEDULE WHEN WORKING SUNDAY:

Monday, Tuesday 11:00 a.m. - 8:00 p.m. (with 1 hour unpaid lunch)

Wednesday: 4:30 p.m. - 8:00 p.m.

Thursday: 9:00 a.m. - 5:30 p.m. (with 1 hour unpaid lunch)

Saturday: 8:30 a.m. - 6:00 p.m. (with 1 hour unpaid lunch)

Sunday: 12:30 p.m. - 5:00 p.m.

APPLICATION DEADLINE

November 27, 2022

STARTING DATE

Two (2) weeks after selection

SALARY

$13.52 hourly + some benefits

BENEFITS

Paid Vacation and sick leave, paid holidays. Medical, dental and life insurance. Retirement system with the City of Shreveport. Tuition reimbursement available after one year of employment.

A criminal background check and a drug screening are part of the pre-hire process. The State of Louisiana Bureau of Criminal Identification and Information and these checks will be conducted on a yearly basis for positions which provide outreach to daycare centers. A mandatory full day orientation is part of the new hire process; these orientations are scheduled on Tuesdays from 9:00am to 5:00pm. We do not discriminate on the basis of race, ancestry, color, national origin, sex, religion, age, marital status, non-job related physical or mental disability, veterans' status, sexual orientation or gender identity. Shreve Memorial Library is committed to antiracism, equity, diversity, and inclusion through the adoption of Library policies and practices that provide opportunities for every person in our community and organization to thrive. Our facilities are non-smoking. 11.21.2022