Job description

Job Title: Nurse Case manager

Job Summary

Our ideal candidate has a strong working knowledge of remote-patient monitoring (RPM) and remote care management (PCM, CCM, TCM) principles. A unique remote work opportunity, this role provides the chance to serve patients by proactively monitoring, educating, and coaching patients on a plan for better health. Early intervention through virtual care modalities reduces risk for emergent care and/or hospital admission/re-admissions. As a leader of the care team interacting with patients and allied health professionals, this position will have the opportunity to provide valuable feedback on best practices.

Duties/Responsibilities

- Provide preventive health and disease management education

- Evaluate patient trends and provide interpretive feedback

- Schedule and perform video calls and/or phone calls with patients and their caregivers

- Define health goals in conjunction with providers and patients

- Manage patient messages and respond

- Influence behavior for positive outcomes

- Triage alerts for relevance and respond with urgent action if needed

- Document findings and relay messages to physician

- Provide in-clinic support for patient engagement and enrollment as needed

- Lead team of care technicians

- Develop standard operating procedures (SOPs) and best practices for care delivery

- Guide team with clinical expertise in patient data interpretation

- May be required to perform other duties as assigned

- Weekend and/or holiday on-call rotation as needed

Required Experience, Qualifications, and Skills

- Unrestricted RN license in Compact States, and MI, NY, CA, or PA or the ability to obtain licensure in these states

-Case Managment experience preferred

- Strong clinical background with 5+ years nursing experience.

- Experience and/or certification in specialty areas, such as cardiology, renal disease, or diabetes, is desirable.

- Strong interpersonal and communication skills. Comfortable communicating with patients and caregivers, physicians, and other clinicians.

- Critical thinking skills to address top-level concerns and leverage all available data to determine the best path forward

- Strong personal and professional judgement

- Ability to respond quickly to shifting realities and adjust initiatives and priorities accordingly

- Demonstrate leadership ability, experience leading teams, projects, and client implementations

- Capable of working independently and demonstrates self-motivation

- Excellent documentation skills

- Adheres to the CRMS policy; exudes confidence and positive body language

- Understanding of all HIPAA regulations and the need to strictly adhere to them

- Proficiency with MS Office Suite including managing MS SharePoint and Excel

- Proficiency with internal messaging platforms including Microsoft Teams

- Proficiency with virtual meeting platforms including Zoom, WebEx, Skype, and Microsoft Teams

Physical Requirements

- Prolonged periods sitting at a desk and working on a computer

- Viewing monitors for long periods of time which may cause eye strain

- Freedom to get up and move from workspace as needed

- Ability to use various office equipment such as copiers, fax machines, phones

We offer a competitive salary and a comprehensive benefits package, including medical/dental/vision insurance, disability insurance, 401(K), and paid vacation, sick and holidays.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Cardiac RMS, Inc. (“CRMS”) is an innovator in digital health and remote patient monitoring, with a focus on providing the most diagnostically accurate, clinically, and economically effective remote patient management support programs in the industry. CRMS is an award winning, Medicare approved Independent Diagnostic Testing Facility (IDTF), a provider of patient monitoring services for several types of remote patient care. CRMS utilizes an industry-leading, cloud-based patient management systems and device data diagnostic reporting platforms. CRMS’s management and clinical staff are tenured remote patient monitoring industry professionals.

Job Type: Full-time

Pay: From $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift

Experience:

• Microsoft Office: 1 year (Preferred)
• Medical Office Service: 1 year (Preferred)

Work Location: Remote

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