NYS Insurance Licensed-Personal Lines Customer Service Representative
Job description
Job Description
MGM Associates of Rochester is growing and ready for you to join our team as a NYS Insurance Licensed Personal Lines Customer Service Representative!
Our Personal Lines Customer Service Representatives help families and local businesses prepare, protect, and recover from lifes unexpected events. Do you have a drive to sell new insurance policies to customers by providing more coverage at a lower premium as well as provide excellent service, combined with a strong attention to detail? Are you a team player who has a keen eye to recognize every opportunity for account rounding? Do you have the desire to set and achieve your career goals? Then we cant wait to speak with you, apply to be our new Personal Lines Customer Service Representative today!
Salary Range: $38000.00 - $52000.00 per year
This is a remote position
Benefits
- Pay Range-Based on experience and other factors
- Paid Time Off
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401k with Employer Contribution
- Long Term Disability
- Short Term Disability
- Identity Theft Coverage
- Professional Development Opportunities
- Continuing Education Support
Responsibilities
- Own ability to bring in new customers to meet monthly sales quota
- Responding to inquiries, solving or referring problems, and following up with clients within same business day to ensure satisfaction.
- Developing insurance quotes for leads that come into agency, shopping renewals, and issuing insurance documentation as required.
- Ability to relay to customers insurance coverage answers when sending quotes or reviewing policies being renewed. Some may be ISO or URB forms, so must have strong knowledge of the two types.
- Working closely with banks, car dealerships, insurance carriers, and other professionals.
- Fostering strong relationships with current and prospective clients to maintain client retention.
- Treating each client interaction as an opportunity for education and account rounding.
Requirements
- A team player who is self motivated and driven to succeed-Major Requirement.**
- Personal Lines License or Property & Casualty License Required for New York State.**
- Minimum of 5 years Personal Lines Customer Service Experience Required.**
- Able to handle minimum of 1,250 customer accounts of all sizes**
- Strong computer and technical skills: Epic, TAM/Agency management, or Vertafore software experience a plus.
- Detail oriented with the ability to prioritize and multitask-daily/weekly time management skill.
Company Description
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