Office Admin - Entry Level

Full Time
Westlake Village, CA 91362
Posted
Job description
PENNYMAC:
Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
Job Overview:
The Office Admin, role for persons seeking business exposure. Assigned administrative duties as needed to support the needs of a department. This role performs a variety of office services, for example, filing, data entry, and scanning. Support technicians provide professional and courteous support.
A Typical Day:
Role Responsibilities:
  • Fills in on any team as requested by leadership
  • Routinely performs basic duties within Mortgage Operations
  • Provides excellent customer service by following through on all questions or requests
  • Completes work in accordance with performance standards
  • Follows instructions and responds to management direction
  • Demonstrates accuracy and thoroughness
  • Demonstrates behaviors which are aligned with the organization’s desired culture and values
  • Provide departmental support with entry level tasks
    • Filing
    • Printing
    • Scanning and uploading documents
    • Review, update and preparing documents for mailing
    • Opening letters/ documents
    • Data Entry
    • Basic tasks that will become obsolete once automation has been completed
    • Reduce overtime and workload by assisting with simple tasks
    • Learn company systems
  • Complete classes as assigned by Supervisor / Manager specific to increasing mortgage knowledge and MS Office skills
  • Complies with all policies and procedures
  • Performs other related duties as required and assigned
What You’ll Bring:
Basic Qualifications:
  • Minimum of 1 year of experience with MS Office
  • Minimum of 1 year of experience with Office Organization – such as filing, scanning/printing, Data Entry & attend company meetings
  • Minimum of 2 years of experience with customer service focus and a demonstrated ability to work in challenging, time-sensitive and dynamic environment.

Preferred Qualifications:

  • Must be a team player with strong attention to detail and able to work independently
  • Proven track record at delivering timely and accurate information in a fast-paced environment
  • Excellent critical thinking, problem solving, mathematical skills and sound judgment
  • Financial Services and, if possible, mortgage industry experience preferred
  • Strong business acumen and ability to interface with executive management
Why You Should Join:
As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home:
Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:
  • Comprehensive Medical, Dental, and Vision
  • Paid Time Off Programs including vacation, holidays, illness, and parental leave
  • Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
  • Retirement benefits, life insurance, 401k match, and tuition reimbursement
  • Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

To learn more about our benefits visit: https://pennymacnews.page.link/benefits

Compensation:
Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:
  • Lower in range - Building skills and experience in the role
  • Mid-range - Experience and skills align with proficiency in the role
  • Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.

Salary: $32,000 - $48,000

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