Job description
Current employees: Please apply through the employee portal to be considered for this opportunity.
Pay Range:
$20.25 - $24.75 Hourly
Department:
Department of Community Justice (DCJ)
Job Type:
Regular Represented
Exemption Status:
United States of America (Non-Exempt)
Closing Date (Open Until Filled if No Date Specified):
The Opportunity:
Do you excel at customer service and enjoy providing clerical and administrative support? Are you a team player who wants to be a part of an organization that contributes to the community and is recognized as a national leader in both adult and juvenile community justice? If so, we invite you to apply as an Office Assistant 2 here at the Multnomah County Department of Community Justice. This will be a continuous posting, as we expect to fill multiple roles on an ongoing basis.
As an Office Assistant 2, the customer service and administrative support you provide will be critical to the success of encouraging positive behaviors to reduce the recurrence of crime. You may have contact with individuals who are on parole, probation, or post-prison supervision, crime victims, law enforcement agencies, and the general public.
The Department of Community Justice is looking for Administrative Professionals who can demonstrate expertise in the following areas:
-
Reception
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Customer Service
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Teamwork
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Document and File Management
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Data Entry
-
Data Searches
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Purchasing
Workforce Equity: At Multnomah County, we are committed to maintaining an effective, respectful, and inclusive workplace. We value collaborative problem-solving and strive for continuous improvement. We strongly believe in workforce equity, diversity, and inclusion. Visit our
Workforce Equity Strategies Plan (WESP)
to see where Multnomah County is headed with these values.
Department of Community Justice:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 600 permanent, on-call, and temporary employees. The Department supervises approximately 9,000 justice-involved individuals annually and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for approximately 360 youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at:
www.multco.us/dcj
.
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at:
https://multco.us/file/68223/download
.
COVID-19 Vaccination Requirement: To protect the health of the community and employees, Multnomah County requires employees to be fully vaccinated against COVID-19 or have an approved medical or religious exemption as a qualification of employment.
The rule applies to all employees, as allowable by law. Candidates who receive an offer of County employment must provide proof of vaccination upon hire or submit an exception request prior to their start date.
TO QUALIFY:
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
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Equivalent to the completion of the twelfth grade; AND
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Two years of general office support or customer service experience dealing directly with the public;
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Must be able to pass a thorough background investigation, including being fingerprinted on the first day of employment.
Preferred Qualifications/Transferable Skills*:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
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Administrative, clerical, or customer service experience in a criminal justice agency;
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Experience giving instructions, answering questions, and talking with clients and the general public under difficult and stressful conditions;
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Flexibility and the ability to work cooperatively with diverse work groups;
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Experience navigating multiple systems, including Microsoft Office (i.e., Outlook, Word, and Excel) and/or Google Workspace (i.e., Docs, Sheets, and Forms);
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Experience performing data entry (Law Enforcement Databases preferred) and preparing written materials in a timely manner and free of errors;
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Ability to interpret, communicate, and apply policies and procedures.
- Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military), or life experience that are relevant to this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION:
The Application Packet:
Please be sure to provide the materials below in your application submission:
-
Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
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Attached Resume (optional): Please be sure your resume includes the following for each experience (paid or unpaid): name of employer, location, dates of employment, your title, and a brief summary of your responsibilities.
-
Cover Letter (optional): Please explain why you are applying for this position and describe your experience in a public safety setting or in a human services setting.
The Selection Process: For details about how we typically screen applications, review our overview of the
selection process page
. We expect to evaluate candidates for this recruitment as follows:
-
Initial review of minimum qualifications
-
A phone screen, oral exam, written exam, or application review may be used to identify the most qualified candidates
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Consideration of top candidates/Interviews
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Background Investigation/Fingerprinting
ADDITIONAL INFORMATION:
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This position is a union-represented position and qualifies for overtime pay.
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This recruitment will be used to fill multiple positions at different locations.
Note: Application information may be used throughout the entire selection process. This process is subject to change without notice. This recruitment may be used to fill future regular, temporary, on-call, or limited-duration status positions.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The
EEO is the Law poster
is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our
veterans’ preference page
for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Questions?
Recruiter:
Lily Wilson
Email:
lily.wilson@multco.us
Phone:
+1 (971) 3785601
Application information may be used throughout the entire selection process. This process is subject to change without notice.
Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.
Job Profile:
6001 - Office Assistant 2
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