Job description
Position Details
Position Information
Requisition Number
Stu01964P
Home Org Name
Bookstore Administrative
Division Name
VP for Bus-Fin & CFO
Position Title
Office Assistant
Working Title (if different from Position Title)
Job Summary
Assist the main office of the AU Bookstore as needed.
Essential Functions
- Answer all questions received via phone and email
- Process and file invoices
- Input different types of data into Excel spreadsheets
- Help respond to customer voicemails and emails daily
- Provide phenomenal customer service at all times
- Greet customers and assist them with finding the products and services they want
- Engage, listen, & ask questions to understand the customer’s wants/needs
- Have an enthusiastic attitude toward helping others
- Actively sell merchandise while on the phone with customers and on the sales floor
- Efficiently and accurately process customer transactions at the cash register
- All employees are expected to follow cleaning & sanitation procedures for frequently touched human surfaces to help protect customers & other store employees
- Must be able to lift approximately 10-30 lbs frequently
- Must be able to stand for 4 hours at a time
Minimum Qualifications
- Enrolled student at Auburn University
- Complete Security Awareness Training (annually)
- Be available to work every home football game
- Must be able to climb stairs frequently
- Must be able to frequently lift approximately 10-30 lbs
- Must be able to stand for 4 hours at a time
Preferred Qualifications
- Detailed oriented
- Proficient in Microsoft (specifically Excel)
- Eligible handwriting
- Retail experience
- Proficient in writing professional email correspondences to customers
- Cash register experience
- Leadership skills
- Problem-solving skills
- Effective communication skills: Face to face, via phone, via email
- Great interpersonal skills
- Organizational skills
- Multitasking skills
- Ability to work individually as well as cooperatively with others
Pay Rate
$9.00/hour
Work Hours
10-20
City position is located in:
Auburn
State position is located:
Alabama
Posting Detail Information
Posting Date
11/20/2022
Closing Date
01/16/2023
EEO Statement
Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.
AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.
AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.
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