Job description

Behavioral Health Office Assistant

Performs routine administrative and operational responsibilities to ensure the office is running smoothly. Supports all office providers, including psychiatrists, counselors, and nursing staff. Interacts with patients in person and via phone to assist with inquiries and provide a positive experience.

Responsibilities:

• Greet and check-in patients as they arrive

• Manage office telephone and email inquiries, answering or redirecting appropriately

• Manage patient schedule for practice owner

• Manage office supply inventory and order/stock items as needed

• Coordinate incoming and outgoing patient documentation

• Assist patients and providers with financial payments and documentation

• Manage patient feedback surveys

• Coordinate incoming mail and packages

• Coordinate office maintenance requests with building manager

• Manage room usage schedule for providers

• Maintain updated liability and clearance documentation for providers

• Perform other administrative tasks as needed for providers and practice management

Qualifications:

Education

• Bachelor’s Degree

Experience

• Experience in mental/behavioral health setting preferred but not required

• Demonstrated ability to perform and manage administrative tasks effectively

• Ability to interface with patients appropriately

• Ability to move 10-20 pounds occasionally

• Computer knowledge required; familiarity working with EHR platform preferred

This is a part-time position with potential of becoming full-time. Pay is up to $28/hr.
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Job Types: Full-time, Part-time

Pay: $25.00 - $28.00 per hour

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Philadelphia, PA 19130: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• medical and/or mental health agency: 1 year (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: One location

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