Job description

Catholic Charities North Dakota

Job Description

Title: GSV Support Staff

Status: Exempt - Non Exempt

Grade:

Status: Full-time / Part-time

Department: Guardianship Services for the

Vulnerable (GSV)

Supervisor: GSV Director

*Completed by Human Resources

Job Function:

GSV Support Staff performs clerical and administrative work of a confidential nature under the direction of the GSV Director in accordance with established policies and procedures. Will assist program staff within the GSV Program to provide financial support for the services related to the individuals served. Will work in accordance with and upholding the goals and mission of Catholic Charities North Dakota.

Job Duties and Responsibilities:

• Responsibility for entry in the QuickBooks financial application for the GSV Program to mitigate risk to CCND financial responsibilities.
• Complete financial transaction (i.e. write checks and deposits) and reconcile monthly bank statements for GSV representative payee accounts.
• Correspond with social security, financial institutions, billing agencies, etc. necessary to complete financial requirements of the GSV program.
• Type letters, records, memos, reports, etc. from written or dictated material using a computer and dictation equipment
• Set up new case files and send out GSV notification letters to clients, family, and providers.
• Assist the GSV Director in the completion of meeting arrangements, agendas, and meeting notes/minutes for the staff meetings and other meetings as assigned.
• E-file court reports on a monthly basis for GSV program.
• Enter information and ongoing case notes regarding each individual served into the Agency’s information management system relating to assigned work (ETO).
• File, maintain and retrieve information from computer or files as needed.
• Maintain GSV electronic files by scanning documents for archives of case records.
• Maintain records required by program, including fees received, program records, ETO records, reconciliations, etc.
• Compile and maintain program reports as assigned, (i.e. staff splits, admit/discharge wait list and ETO reports.
• Assist with various mailing/financial lists within the program.
• Competent in the use of office equipment, such as computer, and dictating machine, scanner, fax machine and copier as needed.
• Scan and Electronically file daily mail
• Mailing requested materials to program staff.
• Proofreading/formatting/editing document.
• Provide training for computer and software applications as needed.
• Substitute for CCND receptionist as needed.
• Participate actively in the Agency's Performance Quality Improvement Process.
• Respond appropriately to the cultural differences present within the Agency's service population and staff.
• Relate well and partner with clients and families, community agencies, organizations and associations.
• Demonstrate values compatible with Agency's.
• Perform other duties as assigned by GSV Director.

Mandatory Qualifications/Certification:

• Applicant will have a 2 years degree from a Business College plus experience or 4 year degree in a business related field.
• Able to type 60 wpm and ability to operate office equipment.

2. The ability to handle multiple projects and meet deadlines.

3. Ability to observe the confidential requirements and maintain the philosophy of the

GSV Program and CCND.

4. Organized, efficient, detailed-oriented.

5. Willingness to learn new skills and new directions of the GSV Program and CCND.

6. Limited travel required.

7. Excellent customer service and communications skills with internal and external customers.

8. Must have a valid Driver's License.

Physical Requirements, Mental Processes, Performance Requirements and Location of Work of the GSV Support Services Position:

In terms of an 8 hour workday:

• “Occasionally” equals 1% to 33% of the workday
• “Frequently” equals 34% to 66% of the workday
• “Continuously” equals 67% to 100% of the workday
• Physical requirements of the GSV Support Staff position:
• Vision – continuously
• Hearing – continuously
• Reaching – occasionally
• Standing – occasionally
• Sitting – frequently
• Walking – occasionally
• Lifting – up to 10 lbs., occasionally; up to 20 lbs., occasionally; up to 50 lbs., occasionally
• Climbing/stooping/kneeling – occasionally
• Pushing/pulling – occasionally
• Talking – continuously
• Finger dexterity – keyboard, frequently; simple grip, occasionally; firm grip, occasionally; fine manipulation, occasionally
• The mental processes for the GSV Support Staff position are:
• Thinking analytically – frequently
• Communication: Using effective verbal and written communication – continuously
• Handling stress and emotions – continuously
• Concentrating on tasks – continuously
• Remembering names – continuously
• Remembering details – continuously
• Making decisions – continuously
• Adjusting to changes – occasionally
• Examining/observing details – continuously
• The performance requirements of the GSV Support Staff position are:
• Attendance – Monday through Friday – continuously
• Attending work related meetings – occasionally
• Handling confidential information – continuously
• Keyboarding/typing – frequently
• Maintain stamina during workday – frequently
• Meeting deadlines – frequently
• Staying organized – frequently
• Using math/calculations – occasionally
• Driving motor vehicle – occasionally
• The location of work of the GSV Support Staff position are:
• Indoors – continuously
• Outdoors – occasionally

EQUAL OPPORTUNITY EMPLOYER

_____________________________________________________________________________

Employee Signature Date

_____________________________________________________________________________

GSV Director Signature Date

_____________________________________________________________________________

Executive Director Signature Date

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
No COVID-19 restrictions at this time

Work Location: One location

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