About CSUSB

California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:

• Build your future
• Work with the best
• Be your authentic self
• Focus on you
• Make a lasting impact
• Work for a purpose that is greater than your own
• Bring everything you are, become everything you want

Department Summary

The Osher Lifelong Learning Institute (OLLI) at California State University, San Bernardino was created at the Palm Desert Campus in 2003. Our OLLI program provides intellectually stimulating programming for the large and growing 50+ population in the Coachella Valley, both full-time residents and seasonal visitors.

The wide variety of courses in the arts and humanities, natural sciences and social sciences offer many options for members to expand their interests and keep their minds sharp. Courses are taught by current or retired university professors, or accomplished professionals with significant expertise in their field.

Job Summary

Provide administrative support to the OLLI Director in classroom preparation, support, member communication and outreach, website monitoring and maintenance. Provide clerical support by way of preparing and processing forms such as instructor payments, director reimbursements, basic filing and collection of data. Answering OLLI phone line, calendaring events, space reservations.

Responsibilities include but are not limited to:

• Exceptional customer service is a top priority. Assist with member relations via walk-in, phone and mail. Process membership and course registrations using the online registration system. Assist with distribution of member parking permits. Prepare cash payments for deposit. Process refunds and credits as directed. Process and verify course vouchers. Run class rosters. Take, type, and distribute minutes as required for committee meetings. Maintain and update member records, including contact information. Maintain prospective member list. Reconcile the budget, refund requests, cash management, petty cash and daily deposits. Cross training and back up to the support coordinator. Assistant to the administrator.
• Coordinate instructor technology training. Provide general technology and classroom support for instructors and volunteers.

Employment Status: Part-time, Non-Exempt, Temporary(19 hours per week).

Application Review Deadline: This position will remain open until filled. Applications will be reviewed beginning October 18, 2022.

Work Schedule

Schedule varies per department (up to 19 hours per week).

Key Qualifications

• Experience to be fully functional in all technical aspects of work assignments.
• Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures.
• Thorough knowledge of English grammar, punctuation, and spelling.
• Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages.
• Ability to independently handle multiple work unit priorities and projects.
• Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist.
• Working knowledge of budget policies and procedures.
• Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections.
• Ability to draft and compose correspondence and standard reports.
• Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature.
• Working knowledge of and ability to operate standard office equipment and technology including, but not limited to, desktop computer, laptop, copier, scanner, and printer.
• Demonstrated proficiency in ability to effectively use common computer and technology programs and related computer software packages (e.g., Microsoft Office Suite, Zoom, etc.) in the course of assigned duties.

Education and Experience

• High School diploma or its equivalent AND three years of progressively responsible experience in general office clerical or secretarial work or the equivalent.

Preferred Qualifications

• Ability to accurately input data.
• Ability to work effectively and harmoniously with a diverse spectrum of individuals and groups seeking assistance with materials and equipment.
• Ability to work under pressure with frequent interruptions in a high-traffic environment.
• Experience in an educational setting, and experience working with a senior population to assist them in completing standard form and navigating websites.
• Experience in building and managing social media (Facebook, Twitter, Instagram, etc.), and basic web skills in managing content on already established site.

Salary

Anticipated Hiring Range: $1,682 per month based on 19 hours per week.

Classification Hiring Range: $3,276 - $5,148 per month based on full-time/40 hours per week (See conversion above).

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information:

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)