OneView Training Specialist (SaaS Platforms)

Full Time
United States
Posted
Job description
Healthcareâs helping hand.:

CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.

Our industry is growing and demand is high. This means you’ll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding.

Modio Health is looking for a new member of our Training & Optimization team. The Training & Optimization Specialist position is a mission-critical role that functions on the frontlines, creating long lasting & engaging relationships with each of our clients and end users. The T&O Specialist provides support and assistance with the adoption by coaching our end users on the tools & functionality of OneView, allowing them to gain efficiencies in their credentialing workflows and data management processes.
Your role::
  • Assess individual and group training needs; maintain individual and group training records
  • Plan, prepare, and deliver OneView training curriculums to Modio Health’s clients & end users
  • Coordinate with Training & Optimization team members to organize, promote, & deliver monthly Modio University courses
  • Collaborate with other Modio Health teams to develop and deliver training sessions/plans that are pertinent, agile, and engaging for our platform’s end users
  • As a subject matter expert of the OneView platform & functionality, provide effective instruction to end users in an individual and/or group training session setting
  • Apply new functionalities within the OneView platform to deliver courses and improve the learning experience for both new & long-term clients/end users
  • Keep personal IT skills and knowledge of OneView platform up to date and aligned with our current product roadmap & release schedule.
Who will love this job…
  • Tech-savvy individual who understands the efficiencies that can be gained by the addition of software
  • Passion, enthusiasm, energy, humor, and the ability to convey these qualities through phone, Zoom, Support Ticket and email communications
  • A self-starter, who aspires to create and improve processes and to be ahead of the curve
  • Individuals that love working with our Clients to gain a better understanding of their needs & current processes and then coupling that information with the platform knowledge to create sustainable and best practice workflows within the OneView platform
Your qualifications::
  • Healthcare and/or credentialing experience is a must
  • Communicating enthusiasm for our product, and promote it, without losing authenticity
  • Remaining focused for long periods of time
  • Multi-tasking and fluid scheduling management
  • Understanding a process/functionality and communicating that to a novice
  • Keeping yourself organized
  • Problem-solving and using critical-thinking skills to explore issues and develop solutions
  • Ability to listen to the needs of our clients/your audience and meet them where they are
  • Having a team player attitude, eager to be part of an ambitious organization, willing to provide reflective input on process improvement, but also able to be self-motivated and work individually
Preferred
  • Bachelor’s degree or equivalent
  • 1-2 years of full-time work experience working/training for a SaaS company
  • Ability to interact comfortably with executives
  • Exceptional written and verbal English communication skills
  • Proficiency with Microsoft Office products
In return, we offer::
  • Competitive pay
  • Flexible work schedules - including work from home options available
  • 401 (k) retirement plan
  • Healthcare coverage with corporate wellness program
  • Free health center and health coaching for employees and dependents
  • 18 days of PTO your first year and paid holidays
  • Up to 16 hours of paid volunteer time off
  • Award-winning training and development programs
Click here to learn more about our company and culture.

#Associate
How to Get Started:
To have your resume reviewed by Talent Acquisition, click “Apply” at the top of the screen.

We are an Affirmative Action/Equal Opportunity Employer
Veterans/Disabled
We are an at-will employer

#LI-Remote

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