Job description

Who we are…

Our team is a portion of the Omnichannel approach that offers our communities accessibility and affordability to their healthcare needs. Our team’s goal is to remove the day-to-day administration components of the process to allow our providers to focus on providing white glove care to our patients and communities.

In this role, the candidate responds to a wide range of customer calls in a fast-paced call center environment and correspondence regarding third party coverage to ensure that patient accounts reflect accurate information, scheduling appointments, offering price estimates and general questions. Making outbound calls to complete pre-registration, confirmation of appointments, rescheduling of appointments, will perform special projects supporting our health care centers.

Minimum Qualifications

• This position is NOT remote. You must be within 50 miles of 1025 W Trinity Mills Rd Carrollton, TX 75006
• One - Two years customer service experience in a fast paced customer service environment
• Ability to be patient, and empathetic and have great listening skills as you will be registering & scheduling patients for their healthcare needs across multiple service lines
• Critical thinking: the ability to work independently and highly result oriented

You will Sweep us off our feet if…

• You have EPIC system experience
• Healthcare insurance experience preferred with a focus on patient registration and eligibility requirements

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Work from home

Experience level:

• 1 year
• 2 years

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• Call center
• In-person
• Office

Application Question(s):

• This position is NOT remote and you are required to work onsite. Will you be able to commute to Carrollton, TX every day?

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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