Operating Room Clerk

Full Time
Santa Clara, CA
Posted
Job description
Description

Under general supervision, to perform a variety of general and specialized clerical support tasks related to Operating Room (O.R.) functions.

Typical Tasks

  • Enters daily O.R. schedule into the computer system, distributes the schedule to appropriate units/departments, and updates the schedule as changes occur;
  • Enters the O.R. staffing schedule into appropriate computer application and maintains records;
  • Communicates to physician staff any changes to the O.R. schedule;
  • Calls appropriate units to prepare patients who are scheduled for surgical procedures;
  • Acts as unit receptionist by handling inquiries about patients and giving information with discretionary regard for rules of patient confidentiality and by directing patient families/friend, as needed, to the O.R./Post Anesthesia Care Unit (P.A.C.U.) waiting room;
  • Uses O.R. intercom system to coordinate clinical needs as directed by physicians or clinical personnel;
  • Communicates technical patient care data on a stat basis to and from nurses, physicians/surgeons, operating room technicians, laboratory staff, pharmacists, admitting staff, and other hospital personnel involved with the patient;
  • Enters patient supply, time and labor charges for O.R., P.A.C.U., and Anesthesia Department into the computer system for billing purposes;
  • Locates, researches and calculates accurate patient charges on miscellaneous supply items and reports frequently used items to the O.R. Business Manager so that a unique charge number can be established;
  • Maintains department charge master files;
  • Reviews patient complaints regarding incorrect billing in respect to O.R., Anesthesia and P.A.C.U., working directly with the O.R. Business Manager, patient accounts, the patient, and the patients doctors office;
  • Verifies and documents that all O.R. services and supplies are charged to patients accurately by verifying charge documents to schedules/logs;
  • Uses Current Procedural Terminology (CPT) record-keeping code for defining and billing for surgery;
  • Maintains Operating Room departmental logs and filing system;
  • Performs related, routine clerical duties as required and establishes/implements follow-up, procedures as necessary;
  • Schedules and arranges appropriate meeting rooms on request from O.R. management/ professional staff and makes provision for necessary equipment and supplies;
  • Verifies adequacy of blood units available prior to surgery;
  • Reviews time sheets for sign-in, notes sick calls, verifies daily time sheets for accuracy for O.R./P.A.C.U., and types on-call sheets for all shifts;
  • Assists Storekeeper with record keeping for repair maintenance log;
  • Answers the surgery conference telephone line and maintains the accompanying log;
  • Assists in orienting new employees to clerical systems and procedures in the unit;
  • Assists with supply par-leveling (base line) processes;
  • Performs related work as required.

Employment Standards

Sufficient education, training and experience to perform the above typical tasks and to demonstrate possession of the following knowledge and abilities.

Experience Note: A successful candidate would possess one year of clerical, nursing assistant or other patient care work experience six months of which must have been in an operating room setting.

Knowledge of:

  • General medical and surgery-specific terminology and standard abbreviations used in medical notations;
  • Standard hospital organization and services; operating room and inpatient care unit functions and practices;
  • Computer operations as they relate to retrieving information from a data base and inputting information;
  • Modern office practices and procedures;
  • Laws regarding patient confidentiality;
  • Appropriate telephone and reception desk behavior and courtesy;
  • Basic bookkeeping practices.
Ability to:
  • Carry out oral and written instructions;
  • Perform clerical work of above average difficulty;
  • Research records to verify patient bills;
  • Recognize, pronounce and spell medical terms;
  • Make decisions concerning the relative urgency of conflicting priorities while working in stressful circumstances and with multiple distractions;
  • Work and communicate effectively with hospital staff, patients and general public.

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