Hagerty Consulting, Inc. (Hagerty) is a public sector consulting firm focused on emergency and crisis management. Known for our public spirit, innovative thinking, creative problem-solving, and exceptional people, Hagerty is sought after to work on some of the largest and most complex crises and emergency management issues. We serve clients nationwide, helping them enhance create more resilient and sustainable communities; provide unique solutions to enhance their response to a variety of crisis and humanitarian issues; as well as obtain and manage grants to support their operations.

As our firm grows, we continue seeking talented professionals from diverse professional backgrounds to provide holistic solutions to our clients. We are currently seeking Operational Planners to support humanitarian response operations in various locations across the country. This is a contract position that will be based on-site. The role requires individuals with a high level of professionalism, humility, interpersonal skills, and precision with communications. The Operational Planner will work in a high-tempo, client-facing operation that requires individuals who can engage in complex, sensitive, conversations and work with their team to provide thoughtful analysis of problems, risks, and inefficiencies and solutions and recommendations to address them.

The responsibilities of the Operational Planner include, but are not limited to:

• Supporting planning and program development for a human services operation, in a politically sensitive context.
• Facilitating daily meetings on a wide range of topics with a diverse set of stakeholders.
• Coordinating with other response personnel to implement mission objectives.
• Implementing quality control on all plans, policies, and project deliverables.
• Developing high quality short and long form written products for Hagerty clients in accordance with the firm’s professional standards. This will include short briefs for leadership and decision makers as well.
• Leverage operational expertise to provide project and program management support to partners to support efficient operations.
• Track and report on metrics and site operations to executive leadership to support situational awareness, executive decision-making, and mission success.
• Tracking tasks and client objectives to completion.
• Serving as an example to other team members by exhibiting a high degree of professionalism while interfacing with clients, team members, and stakeholders.
• Working collaboratively with colleagues across geographies and disciplines to brainstorm, innovate, and problem-solve.

Candidates for the Operational Planner role must possess the following qualifications:

• At least five (5) years of professional experience in planning within an emergency management, humanitarian, and/or response function.
• Team management skills, including delegating work and following up on tasks and objectives.
• Ability to think critically and solve problems in a team environment.
• Excellent written and verbal communication skills including the ability to facilitate meetings on complex topics with a diverse set of stakeholders.
• Experience developing highly professional deliverables to include one-pager summary recommendations and related planning documents/deliverables.
• Knowledge of the real-world application of disaster plans, policies, and procedures.
• Willingness to be on-site working with a client for several months, and work shifts up to 12 hours as needed based on the client’s operational tempo.
• Proficiency with technology and comfort with computers, including Microsoft Word and Excel programs, as well as operating with cloud-based environments.
• A bachelor's degree.

Candidates for the Operational Planner may also have the following qualifications:

• Experience on humanitarian projects or missions in a planning or coordination role.
• Interest in helping public and private-sector agencies respond to emerging challenges and novel problems.
• Experience researching complex issues and presenting outcomes and insights to senior leaders or large audiences.
• Experience in Mass Care services.
• Program development experience.
• Background as a planner an emergency management project or operation.
• A management consulting or project management background.
• A master’s degree

Salary Range: $70,000-$115,000

Compensation decisions depend on a wide range of factors, including but not limited to skills, experience and training, licensure and certifications, location, travel requirements, and other business and organizational needs.

Hagerty is an Equal Opportunity Employer.