Operational Safety Support will work with the drivers and operations staff on all safety issues, including 49 CFR Part 395 - Hours of Service of Drivers and 49 CFR Part 40 - Procedures for Transportation Workplace Drug and Alcohol Testing Programs. Oversee safety incident reports and participate in any necessary investigation. Provide claims support as needed.

ROLES AND RESPONSIBILITIES

• Perform daily review of Hours of Service Violations as reported by Samsara (ELD) Audits. Document and coach corrective actions.
• Perform daily review of adverse driving incidents captured and reported by Samsara Event Recorders. Document and coach corrective actions.
• Monitor and communicate upcoming Drivers License and Medical Certificate expirations, follow to ensure timely renewals.
• Review Roadside Inspections, document and coach corrective actions as needed, sign as required and return, enter for Driver Bonus Pay.
• Review Citations, document and coach corrective actions as needed, enter for payment and driver deductions as required.
• Schedule and transmit Random Drug and Alcohol testing notifications as required.
• Schedule Hotels, Rental Cars and Ubers as required.
• Send and ensure completion of Rider Authorizations and Pet Authorizations as required.

- Participates in the training of Operations staff and Drivers as needed on 49 CFR Part 395 - Hours of Service of Drivers.

• Troubleshoots Samsara ELD device issues for drivers.
• Responsible for filing updated documents electronically to the Driver Qualification Files as required.
• Continually update job and industry knowledge by participating in assigned trainings.
• Participate in production of video, print and virtual trainings for drivers and operations staff.
• Rotate weekly on-call scheduled with other Safety Business Partners (approx. every 8th week).
• Other duties as may be assigned.

QUALIFICATIONS & EDUCATION REQUIREMENTS

• BS Degree in in Business or related field preferred or a combination of education and experience in transportation safety/claims.
• OSHA Certification and Experience preferred.
• DOT Rules and Regulations knowledge and experience preferred.

PREFERRED SKILLS

• Strong computer skills using Microsoft Office, the Internet, and web-based applications.
• The ability to multi-task and pay attention to detail is critical.
• Must have strong communication skills and the ability to develop relationships.