Operations Associates

HFH is seeking an Operations Associate to help with the day-to-day operations tasks. We are looking for future leaders who are interested in learning facility operations, coordinating, and developing projects and assisting and managing staff. The operations Associate role will work directly with Directors and Coordinators within the facility to help oversee programs and assist on monitoring staff operations, working closely with the Family Residence Administration team. The Operations Associates will be responsible for consulting with the Administration and safety personnel to resolve problems, and ensure that incidents are reported accurately, through internal and external reporting. The Operations Associate will report directly to the Facility Administrator.

ABOUT HOMES FOR THE HOMELESS, INC.

Homes for the Homeless, Inc. (HFH) is a non-profit social services organization operating family shelters throughout NYC that serve as a hub of opportunity for families both residing in shelter as well as those in the neighboring community. On-site programs range from childcare, early childhood education centers, afterschool clubs and programs, and youth recreation activities, such as sports teams, to housing assistance, case management, parenting workshops, career and job vocational training, support groups and substance abuse assistance, and family engagement and recreation events for the whole family.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work closely with the Facility Administrator, Assistant Administrator for Security and Building Operations Supervisor when issues arise.
• Partner with Facility Administrator while working with outside agencies including but not limited to FDNY, NYPD, ACS and DHS. In addition, act as the liaison to agencies when the Facility Administrator is not present.
• Ensure that incidents are reported accurately, as well as internal and external reporting.
• Communications with executive staff and leadership at other facilities, including Central office

QUALIFICATIONS

• Must have an HSE/HSD, preferably a degree.
• Effective at managing multiple tasks simultaneously and comfortable taking on responsibility able to maintain accurate, detailed and Timely records.
• Proficient in Microsoft Office.
• Strong written and verbal communications skills.
• Sensitivity and awareness while working with homeless and the vulnerable populace.
• Preferable someone with experience but we are willing to train the right candidate.

COMPENSATION/EEO:
In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, we provide excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, and ample personal and sick leave. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law.