In Some Jobs You Take Orders. In This One, You Write History.

Join the healthcare information technology team that's turning drug and medical device data into knowledge used by thousands of hospitals; the majority of U.S. health plans, retail pharmacies, and pharmacy benefit managers; and millions of healthcare decision makers throughout the world. Partnering with our information system developer and healthcare institution customers, you'll help evolve leading-edge thinking into reality and make a measurable difference in improving human health.

We're looking for people who are: Intelligent. Productive. Committed. Willing and able to go above and beyond. Passionate about making a difference. Innovative. Energized. And want to play an essential role in a successful company's continued growth.

Are you ready for this exciting challenge?

_____________________________________________________________________________

The Operations Cloud Engineer works as part of an Infrastructure Team responsible for both on premise and cloud network environments. This position will work closely with all other teams to optimize performance and security on our infrastructure, and to assist incident management in the production environments.

Essential functions and key position accountabilities:

• Responsible for the day-to-day operations of FDB Cloud and On-Premises production and pre-production infrastructure, ensuring systems availability, performance, capacity, and continuity through proper response to incidents, events, and problems
• Work in unison with Infrastructure Manager and Development teams to gather requirements, design and develop, from the ground up, a reliable and scalable infrastructure using cloud automation tools for AWS and/or Azure
• Responsible for automation to streamline and scale applications in the AWS production environment
• Work closely with development teams to assist with the integration of their applications into the cloud pre-production and production environment
• Assist infrastructure team members to troubleshooting and resolving on-premises, cloud and basic network connectivity issues
• Performs support and cross training for peers and operations staff as required
• Reviews and provides input to policies and standard operating procedures
• Incident management and root cause analysis
• Apply Agile and DevOps principles
• Document processes and procedures for all tasks performed

Minimum Qualifications:

• Bachelor’s degree or commensurate experience
• 5+ years of professional IT experience with expertise in networks and server infrastructure
• AWS Certifications required, supplementary Azure certifications or fundamental knowledge preferred
• Configuration and automation management with Ansible, Terreform
• Shell programming such as Bash, Perl, Ruby, Python
• Understanding of Basic networking - TCP/IP, subnetting, routing, VPN Tunnels

Experience / Knowledge:

• Knowledge of AWS – EC2, S3, RDS, ELB, IAM, Route 53
• Linux administration/knowledge - CentOS, Ubuntu
• Windows Server OS, Win10/11 experience
• Git/GitHub code repositories
• Familiarity with server monitoring
• Strong analytical and problem-solving skills
• IT Security best practices
• Demonstrate proficiency in developing and reviewing code using multiple platforms and programming languages.
• Sumo Login log management, Datadog monitoring and analytics tool

______________________________________________________________________________

About FDB:

FDB is the leading provider of drug and medical device knowledge that helps healthcare professionals make precise decisions. With thousands of customers worldwide, FDB enables our information system developer partners to deliver valuable, useful, and differentiated solutions. We offer more than three decades of experience in transforming medical knowledge into actionable, targeted, and effective solutions that help improve patient safety, operational efficiency, and healthcare outcomes. For a complete look at our solutions and services, please visit www.fdbhealth.com or follow us on Twitter and LinkedIn.

We value Integrity, Respect, Responsibility, Teamwork, and Creativity. FDB was recently named as Best Places to Work in Healthcare 2021. Additionally, our offices in South San Francisco and Indianapolis have been awarded with Top Workplaces honors by The Bay Area News Group and the Indy Star, respectively, with honors awarded to our Indianapolis office starting in 2016 to 2021 (the Top Workplaces honors are based solely on the results of an employee feedback survey by a leading research firm that specializes in organizational health and workplace improvement). FDB offers competitive salaries and extensive benefits – including medical, dental, vision, long term disability, life insurance, and matching 401k.

COVID Vaccination Policy: Effective January 1, 2021, only fully vaccinated employees will be permitted to enter our office and attend work events until further notice. Fully vaccinated means there has been a two full week period since the last vaccine.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at careers@fdbhealth.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 

For more information about our commitment to equal employment opportunity, please visit EEO is the Law , EEO is the Law Supplement , Pay Transparency , and FDB EEO/AA Statement .

Consistent with Executive Order 14042 and current Company policy, FDB requires that all employees who receive a written offer of employment be fully vaccinated (as currently defined by the CDC ) against the coronavirus by Dec. 8, 2021, as a condition of employment, to the extent permitted by applicable law. FDB will consider requests for reasonable accommodations due to medical and/or religious reasons on an individual basis in accordance with applicable legal requirements.