Job description
Operations Manager
at Evernest
COMPANY OVERVIEW
Evernest is a national, full-service real estate and property management firm. Evernest operates in 25 real estate markets across the country. It is one of the nation’s largest single-family and small multi-family investment brokers and property management providers.
We have the BIG goal of reaching 25,000 units under management by 2024. Property management is our bread and butter here at Evernest and will continue to be the foundation that gets us to 25,000—that’s where you come in.
POSITION OVERVIEW
The Operations Manager is responsible for overseeing and managing the day-to-day operations of one of Evernest’s markets. This includes managing and coordinating all operational activities, ensuring efficient and effective processes, and coaching, leading & managing a team. The Operations Manager will work closely with the Regional Director and other senior leaders to develop and implement strategic plans to drive growth and profitability.
COMPETENCIES & REQUIREMENTS
Key Responsibilities:
- Effectively manage and oversee a portfolio of properties, ensuring timely completion and alignment with company goals and objectives.
- Working with Regional Director to lead and manage a team.
- Develop and maintain strong relationships with key stakeholders, including customers, suppliers, and partners.
- Ensure compliance with all relevant laws and regulations.
- Likes the idea of building and developing a team of high performers in cross-functional teams to achieve goals and objectives.
- Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions.
- Develop and implement operational strategies to improve performance and drive growth.
- Achieve or exceed company-targeted physical and economic occupancy goals by effectively managing all activity related to leasing, resident retention, and concessions.
- Maximize financial performance including year over year Net Operating Income (NOI), revenue growth, and other income
- Maintain expenses in-line with budget
- Prepare any additional reports as required.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, or related field.
- Proven experience as a Property Manager, Operations Manager, or similar role (+2-5 Years).
- Strong leadership, management, and decision-making skills.
- Excellent analytical and problem-solving abilities.
- Strong communication and interpersonal skills.
CORE VALUES
To be considered for this position, you must connect deeply with Evernest’s company core values:
1. Win Together - You are passionate about seeing the entire company grow and achieve its goals. Individually, we can only achieve so much; as a team, everyone can meet, and exceed our goals.
2. Do the Right Thing - You understand that we will always be honest with each other, our residents, and our owners. We operate a truth-based company with elevated levels of accountability, regardless of how it affects us individually or as a company.
3. Own the Outcome - You understand that consistent daily activities (we call these Hustle Habits) have the power to produce remarkable results over time. We will push ourselves to never be stagnant and never accept the status quo. We are determined to revolutionize this industry.
4. Embrace the Grind - You are committed to growth in your markets no matter what it takes or how long.
5. Grow Daily - You actively improve the position and processes for optimal impact and long-term client experience.
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