We are looking for an Operations Manager to join the management team at Sky Zone Charleston. Sky Zone is Charleston’s first indoor trampoline park that has been voted the best birthday party venue and the best place for kids every year since we opened in 2014. We need an operations manager that can continue to deliver positive experiences to customers so we remain the preferred venue for area families.

The Operations Manager will be involved in all daily management activities including managing the employees and environment to ensure smooth operation and a seamless customer experience, hiring and training of employees, create harmony and organization in the park, inspire the team, scheduling, employee evaluations, inventory, order supplies, retail merchandising/ stocking, etc. The primary focus of the Operations Manager will be staff development through hiring, training and empowering the Sky Zone Charleston team. This position needs someone who will create an environment that will allow our team members to flourish not only at work, but also at life!

During the General Manager's absence, the Operations Manager will also work closely with the owners to complete assignments that will help meet business objectives. Most importantly, the Operations Manager needs to share the Sky Zone Charleston vision with employees and customers. This position will report to the General Manager and Owner.

The ideal candidate should have with 2+ years' of leadership experience, hiring and training experience, a polished yet friendly communication style, effective and supportive management style, commitment to the highest standards possible in any situation, proven track record of reliability, a great sense of initiative and problem solving skills.

Key Qualifications & Requirements:

• Proven ability to drive amazing customer experiences — and results — through team development.
• Have a background in hiring, training and building up a close-knit team.
• Experience with diplomatically managing multiple commitments to customers, staff, and operations.
• Ability to adapt to challenges while remaining calm in a constantly changing environment.
• Retail or Food and Bev experience a plus, but not required.
• College degree or equivalent work experience.
• Candidates will need reliable transportation, ability to work evenings, weekends and holidays.

Compensation:

$50,000 + Structured Bonus

Sky Zone Trampoline Park+ is Charleston's first all-walled trampoline playing court! We're Charleston's best place for a kid's birthday party & Charleston's favorite family entertainment center. We offer parties, camp, after school programs, volleyball leagues, dodgeball, GLOW nights, group events & more. http://www.skyzone.com/charleston

Pay: $55000 - $60000 / year

Supplemental pay:

• Bonus pay

Benefits:

• Employee discount
• Paid training
• Flexible schedule

Job types: Full-time

Schedule:

• 8 hour shift
• Weekend availability
• Holidays
• Day shift
• Night shift

Education: Associate's degree

Work location: On-site